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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 2	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 3	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 4	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q11-Q16):

NEW QUESTION # 11
A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't being rendered correctly.
What could be the likely reason for this issue?

A. Remote Site Settings entries are missing.
B. There are incorrect permissions an Lightning Web Components.
C. Lightning Web Components aren't supported on Energy and Utilities Cloud.
D. The developer needs to re-write the components to be compatible with Energy and Utilities Cloud.

Answer: B

NEW QUESTION # 12
An energy company wants to send to its customers various types of communication via digital channels. Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9

A. Marketing Cloud
B. Service Cloud
C. Communications Cloud
D. Sales Cloud

Answer: A

Explanation:
Salesforce Marketing Cloud is the preferred solution for energy companies looking to send various types of communication via digital channels to their customers in conjunction with Energy and Utilities Cloud. Marketing Cloud provides a comprehensive suite of tools designed for mass communication, allowing for the creation, management, and delivery of personalized customer communications across multiple digital channels. This integration enhances customer engagement and satisfaction by delivering timely and relevant information. Reference = Salesforce Marketing Cloud documentation highlights its capabilities for mass communication and integration with other Salesforce products, including Energy and Utilities Cloud, to provide a unified platform for customer engagement: https://www.salesforce.com/products/marketing-cloud/overview/

NEW QUESTION # 13
An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

A. Meter
B. Service Point
C. Asset
D. Account

Answer: B

Explanation:
In Salesforce Energy and Utilities Cloud, theService Pointobject is used to determine the type of service available at a premise. This object represents a physical location where utility services are delivered, such as electricity or gas. By associating service points with specific types of utility services, energy companies can effectively manage and track the availability of different services for new and existing customers. This enables precise and efficient service provisioning, ensuring that customers receive the appropriate utility services based on their location and service point characteristics.References= The Salesforce Energy and Utilities Cloud documentation provides detailed information on the data model, including the role of the Service Point object in managing utility service delivery and availability:https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_ene

NEW QUESTION # 14
An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A. Create a VisualForce Page wrapper for the FlexCard and add it onte the page.
B. Open the object's page layout and add the FlexCard LWC ante the layout.
C. Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
D. Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.

Answer: D

NEW QUESTION # 15
An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?

A. An account record with record type Service Aggregator
B. An account record with record type Billing
C. An account record with record type Service
D. An account record with record type Consumer

Answer: C

NEW QUESTION # 16
......

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Get Realistic Energy-and-Utilities-Cloud Actual Test Answers and Pass Exam in First Attempt

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

100% Pass Useful Energy-and-Utilities-Cloud - Salesforce Energy and Utilities Cloud Accredited Professional Exam Actual Test Answers

Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q11-Q16):

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