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PMI Project Management Office Certified Professional Sample Questions (Q99-Q104):

NEW QUESTION # 99
A PMO team member who joined the PMO 5 years ago as a junior PMO analyst recently received feedback from customers indicating a lack of initiative in handling daily tasks, leading to a low perception of the PMO's value.
What should the PMO professional leading the PMO do to resolve this issue?

A. Provide training to the PMO member through a training provider.
B. Find another role for the PMO team member outside the PMO.
C. Find another role for the PMO team member within the PMO.
D. Provide mentoring to the PMO team member to increase their performance.

Answer: D

Explanation:
PMI-PMOCP Lifecycle Management encouragesmentoring and coachingas the first approach to address performance issues, especially for experienced team members. Mentoring helps build initiative, confidence, and capability through personalized guidance.
Reassigning roles (Options B and D) should be secondary actions after development attempts. Training (Option C) might help but lacks the individualized support mentoring provides.
Effective mentoring fosters a culture of continuous learning and improves the PMO team's overall effectiveness and value.
References:
PMI-PMOCPExam Content Outline, Lifecycle Management Domain
PMI Practice Standard for Project Management Offices (2013), Talent Development PMI PMO Value Ring, Capability Building and Mentoring

NEW QUESTION # 100
A bank's PMO is responsible for project management governance and for supporting project managers across the organization. The bank is revising its strategic plan to respond to competitors' changes. The revised plan will affect the PMO governance structure and most of the bank's projects. The PMO professional has been tasked with preparing the organization for the strategic changes.
What should the PMO professional do?

A. Recommend which projects should be canceled, based solely on the projects' budgets, before the strategic plan revision is complete.
B. Call an urgent meeting with all the bank's project managers and sponsors and update the project charters before the strategic plan is revised.
C. Transmit changes from the strategic levels and identify projects that might need to reconsider budget, schedule, risks, and other factors.
D. Ensure that any changes from the strategic levels remain confidential for as long as possible to avoid creating panic in the organization.

Answer: C

Explanation:
During strategic plan revisions, the PMO professional acts as a critical bridge between strategy and execution.
PMI-PMOCP highlights that the PMO mustcommunicate strategic changes promptly and thoroughly to affected projectsand identify adjustments required in budgets, schedules, risks, and other factors. This proactive approach enables the organization to realign projects with updated strategic priorities.
Recommending project cancellations prematurely (option A) or updating charters before the plan is finalized (option B) can cause confusion. Keeping changes confidential (option C) risks misinformation and mistrust.
Transparent communication ensures smooth transitions and stakeholder confidence.
Reference:PMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on Strategic Alignment and Change Management.

NEW QUESTION # 101
Senior management at a small company is dissatisfied with project performance and has tasked the PMO with addressing the issue. An organizational project management (OPM) maturity assessment has uncovered significant gaps compared to industry standards.
What should the PMO professional do first?

A. Develop a roadmap for improving the overall project management maturity within the organization.
B. Hire experienced and highly skilled project managers to take over underperforming projects.
C. Implement agile project management approaches and tools to improve project performance.
D. Plan training and development programs for project team members to fill the competency gaps.

Answer: A

Explanation:
After identifying significant gaps through an OPM maturity assessment, the first step is to develop a strategic roadmap that outlines targeted initiatives to improve maturity. PMI-PMOCP guidance highlights the importance of a structured, phased approach to maturity improvement that includes defining goals, prioritizing actions, and aligning with organizational strategy.
Training (option A), agile adoption (option C), or hiring (option D) can be components of the roadmap but should follow a comprehensive plan to ensure cohesion and sustainability. The roadmap ensures all improvement activities are coordinated, aligned, and measurable, optimizing resource allocation and change management efforts.
Reference:PMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on Organizational Maturity and Strategic Alignment.

NEW QUESTION # 102
A pharmaceutical company operates an enterprise PMO (EPMO) that provides different types of services to several different PMO customers. The PMO leader wants to ensure that the service offerings of the EPMO are catering to the needs of its diverse PMO customers and delivering maximum value.
What should the PMO lead do?

A. Prioritize the needs of their largest customer group and design the EPMO services primarily around them.
B. Update all EPMO service offerings regularly to reflect the latest industry trends and technological advancements.
C. Segment the customers based on common characteristics and develop services adapted for the specific needs of each segment.
D. Offer a standard set of services to all customers, ensuring consistency and reliability across the board.

Answer: C

Explanation:
Segmenting customers based on shared characteristics (Option D) allows the PMO to tailor services to distinct needs, increasing relevance and value for diverse groups.
Prioritizing only the largest group (Option A) or offering standard services (Option B) may ignore other segments' needs. Regular updates to services (Option C) are useful but must be combined with segmentation to be effective.
PMI-PMOCP Strategic Alignment encourages customer segmentation and targeted service design for maximum impact.
References:
PMI-PMOCPExam Content Outline, Strategic Alignment Domain
PMI Practice Standard for Project Management Offices (2013), Customer Segmentation PMI PMO Value Ring, Customer Centricity

NEW QUESTION # 103
A PMO has been thriving within the organization for the past 3 years. A new PMO professional has been appointed to lead the PMO and is expected to sustain its success.
What should the PMO professional do first?

A. Analyze the performance metrics of current services and the value generated by the PMO.
B. Keep the current PMO services and improve their maturity when applicable.
C. Collect expectations of PMO customers and make necessary PMO services adjustments.
D. Realign the current PMO services to the organizational strategy and goals.

Answer: A

Explanation:
Before making changes or adjustments, the PMO professional shouldanalyze existing performance data and value deliveredto understand what is working well and where improvements are needed. This data- driven approach helps sustain success by building on strengths and addressing gaps with evidence.
While collecting expectations (Option B), maturing services (Option C), and realigning strategy (Option D) are important, they come after understanding current performance.
PMI-PMOCP Strategic Alignment underscores baseline analysis as the starting point for sustaining and improving PMO value.
References:
PMI-PMOCPExam Content Outline, Strategic Alignment Domain
PMI Practice Standard for Project Management Offices (2013), Performance Measurement PMI PMO Value Ring, Value Realization

NEW QUESTION # 104
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Exam PMI-PMOCP Braindumps | PMI-PMOCP New Exam Camp

PMI-PMOCP New Exam Camp & Test PMI-PMOCP Vce Free

PMI Project Management Office Certified Professional Sample Questions (Q99-Q104):

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