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1z0-1196-25 Originale Fragen & 1z0-1196-25 Online Praxisprüfung

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Oracle 1z0-1196-25 Prüfungsplan:

Thema	Einzelheiten
Thema 1	Understanding Adjustment: This section of the exam measures the skills of a Billing Analyst and covers how different types of adjustments work, the control mechanisms they use, and how they impact account balances. It includes the different methods for initiating and applying adjustments within the system.
Thema 2	Searching and Viewing Customer and Device Related Information: This section of the exam measures the skills of a Customer Service Representative and covers how to navigate the application screens, use advanced search features, and configure portals so users can access specific customer or device-related data efficiently.
Thema 3	Starting and Stopping Service: This section of the exam measures the skills of a Customer Service Representative and covers the process of initiating and terminating service agreements. It explores how the system manages service transitions and supports customer service flows through guided interactions and system actions.
Thema 4	Maintaining Asset Information: This section of the exam measures the skills of an Asset Administrator and covers the setup and tracking of assets, including asset types, components, and specifications. It ensures understanding of how assets are classified and managed within the system using appropriate configurations.
Thema 5	Understanding Measurements and Performing Validation Editing Estimation (VEE) Processing: This section of the exam measures the skills of a Metering Analyst and covers the process of loading and processing measurement data, including how validations are applied and the role of VEE groups and rules in managing initial measurements and ensuring data integrity.
Thema 6	Understanding Credit and Collections Capabilities: This section of the exam measures the skills of a Collections Officer and covers how the system uses automated processes to prompt debt recovery. It explains key concepts such as payment arrangements and pay plans, which help manage overdue balances.
Thema 7	Maintaining Device Information: This section of the exam measures the skills of a Device Management Specialist and covers the structure and function of measuring components and their connection to devices. It includes configuring device and measuring component types and managing them through their lifecycle.
Thema 8	Creating and Managing Payments: This section of the exam measures the skills of a Payments Administrator and covers the processing of payments from start to finish. It includes understanding different payment components and configuring systems to accept and reconcile payments from various sources.
Thema 9	Creating and Managing Bills: This section of the exam measures the skills of a Billing Analyst and covers the lifecycle of billing, including how bills, segments, and off-cycle bills are created and maintained. It also reviews usage calculation entities, rule configurations, and how meter read changes affect billing adjustments.
Thema 10	Maintaining Customer Information: This section of the exam measures the skills of a Functional Consultant and covers how to manage customer records, particularly their demographic and geographic data. It also includes how service points are linked with devices, how installation details are tracked, how customers set notification preferences, and how service agreements and usage subscriptions are used in billing.
Thema 11	Configuring Rates: This section of the exam measures the skills of a Rate Designer and covers the structure of rate schedules, including the setup of charges and configuration of rules that influence billing results. It ensures understanding of how each rate component impacts the final bill.
Thema 12	Initiating and Managing Service Orders and Field Activities: This section of the exam measures the skills of a Field Operations Coordinator and covers the full process of handling orchestrated service orders and field activities, from creation to completion. It focuses on extending configurations to support various customer-related field operations.

 

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Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional 1z0-1196-25 Prüfungsfragen mit Lösungen (Q45-Q50):

45. Frage
A bill is used to communicate changes in the financial obligations to a customer. For which entity is a bill produced?

• A. Person
• B. Landlord Agreement
• C. Customer
• D. Account
• E. Service Agreement

Antwort: D

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, abillis generated to communicate financial obligations, such as charges for services consumed, to a customer. The Oracle UtilitiesCustomer to Meter Billing Guide explicitly states that bills are produced for anAccount. An account is the central entity that aggregates financial transactions, including charges from service agreements, and serves as the billing entity for a customer. The bill reflects the total financial obligations associated with the account for a specific billing period.
The other options are incorrect:
Option A: A service agreement defines the terms of service and generates bill segments, but the bill itself is produced for the account, not the service agreement.
Option B: A person represents an individual or business, but bills are not produced directly for persons; they are tied to accounts.
Option C: A landlord agreement manages service reversion preferences, not billing.
Option E: The term "Customer" is not a specific entity in the system; accounts are used to represent customers for billing purposes.
Thus, the correct answer isD, as bills are produced for accounts.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Bill Creation and Account Management Oracle Utilities Customer to Meter Implementation Guide, Chapter: Billing Processes

 

46. Frage
Where would an implementation configure the system to prevent duplicate persons from being added?

• A. Installation Options
• B. Person
• C. Person Contact Type
• D. Person Identifier Type
• E. Person Type

Antwort: D

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, preventing the addition of duplicatepersonrecords is a critical function to maintain data integrity and avoid redundancy in customer information. The Oracle Utilities Customer to Meter Configuration Guide explicitly states that the system can be configured to prevent duplicate persons through thePerson Identifier Type. The Person Identifier Type defines the types of identifiers (e.g., Social Security Number, Tax ID, Driver's License) that can be associated with a person record and includes settings to enforce uniqueness for specific identifiers.
By configuring a Person Identifier Type to require uniqueness, the system checks whether an identifier (e.g., a specific SSN) already exists before allowing a new person record to be created. If a duplicate identifier is detected, the system prevents the creation of the new record and prompts the user to review the existing record. This functionality is essential for ensuring that each individual or business is represented by a single person record, reducing errors in billing, communication, and account management.
The Oracle Utilities Customer to Meter Implementation Guide further elaborates that the uniqueness check is implemented through validation rules defined in the Person Identifier Type, which can be customized to align with business requirements. For example, a utility might configure the SSN identifier type to be unique, ensuring that no two person records can share the same SSN.
The other options are incorrect for the following reasons:
Option A: Personrefers to the individual record itself, not a configuration point for preventing duplicates.
Option B: Person Contact Typedefines how contact information (e.g., phone, email) is stored but does not control duplicate prevention.
Option D: Installation Optionsmanage global system settings, such as default parameters, but do not specifically handle duplicate person checks.
Option E: Person Typecategorizes persons (e.g., residential, commercial) but does not include settings for duplicate prevention.
Practical Example:A utility configures the Person Identifier Type for "Social Security Number" to enforce uniqueness. When a customer service representative attempts to create a new person record with an SSN that already exists in the system, the system displays an error message, preventing the duplicate record and directing the representative to the existing person record. This ensures accurate customer data and avoids confusion in billing or service delivery.
The Oracle Utilities Customer to Meter User Guide highlights that configuring duplicate prevention via Person Identifier Type is a best practice for data quality, particularly in large utilities with millions of customers, where manual checks are impractical.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Person Identifier Type Configuration Oracle Utilities Customer to Meter Implementation Guide, Chapter: Customer Information Management Oracle Utilities Customer to Meter User Guide, Section: Managing Person Records

 

47. Frage
As part of processing an enable service orchestrator, the algorithm D1-CNSPINSDV (Connect SP and/or Install Device) may determine if a specific activity needs to be created or an action to take place based on the state of the service point. Based on the state of the service point, what can this algorithm directly do?

• A. Create device and install event
• B. Create smart meter command
• C. Update status of service point
• D. Create install event

Antwort: D

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, theenable service orchestratormanages the process of initiating or enabling utility services, often involving field activities like connecting service points or installing devices.
The algorithmD1-CNSPINSDV (Connect SP and/or Install Device)is a system-provided algorithm that evaluates the state of aservice point(e.g., disconnected, inactive, active) to determine necessary actions. The Oracle Utilities Customer to Meter Configuration Guide specifies that this algorithm can directlycreate an install eventbased on the service point's state.
Aninstall eventis a record that documents the installation of a device (e.g., a meter) at a service point, including details like the installation date and device configuration. The D1-CNSPINSDV algorithm assesses whether the service point requires a device installation (e.g., if no device is currently installed) and triggers the creation of an install event to initiate the necessary field activity. This ensures that the service point is properly equipped to deliver and measure services.
The Oracle Utilities Customer to Meter Implementation Guide further explains that the algorithm is designed to automate service enablement by generating install events when the service point's state indicates a need for device installation, streamlining the process and reducing manual intervention.
The other options are incorrect for the following reasons:
Option B: Update status of service point.The algorithm does not directly update the service point's status; status changes are typically handled by other processes or algorithms after the install event is processed.
Option C: Create device and install event.The algorithm creates an install event but does not create the device itself; devices are pre-defined in the system.
Option D: Create smart meter command.The algorithm does not create smart meter commands, which are specific to advanced metering infrastructure (AMI) interactions and handled by other components.
Practical Example:A customer requests new electric service at a premise with an inactive service point and no installed meter. The D1-CNSPINSDV algorithm detects the service point's state and creates an install event, prompting a field activity to install a meter. Once the meter is installed, the install event updates the service point's configuration, enabling service activation.
The Oracle Utilities Customer to Meter User Guide highlights that the D1-CNSPINSDV algorithm is a key component of service enablement, ensuring that field activities are triggered efficiently based on service point conditions.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Enable Service Orchestrator and D1- CNSPINSDV Algorithm Oracle Utilities Customer to Meter Implementation Guide, Chapter: Service Orders and Field Activities Oracle Utilities Customer to Meter User Guide, Section: Service Point Management

 

48. Frage
An implementation has imported initial measurement data, measurement data in its initial (or raw) form, and it can be viewed through the Measuring Component portal; however, it is not in the "Final" measurement status. What validation has the initial measurement data passed at a minimum?

• A. Multiplier Check Validation
• B. Sum Check Validation
• C. Critical Validation
• D. High/Low Check Validation

Antwort: C

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,initial measurement data (IMD)represents raw meter readings or data imported into the system before undergoing full validation, editing, and estimation (VEE) processing. The Oracle Utilities Customer to Meter Configuration Guide explains that for IMD to be viewable in the Measuring Component portal, it must have passedCritical Validationat a minimum. Critical Validation ensures that the data meets basic integrity requirements, such as correct format, valid device ID, and non-null values, allowing the system to store and display the data.
Critical Validation is the first step in the VEE process and is mandatory for all imported measurements. If the data fails this validation (e.g., due to a missing device ID or invalid timestamp), it is rejected and not stored in the Measuring Component portal. Once Critical Validation is passed, the measurement is stored with an initial status (e.g., "Pending" or "Initial"), awaiting further VEE processing to reach the "Final" status, which involves additional validations like High/Low Check, Multiplier Check, or Sum Check.
The other options are incorrect for the following reasons:
Option B: High/Low Check Validationverifies that the measurement falls within expected ranges, but this is a subsequent step in VEE and not required for initial storage.
Option C: Multiplier Check Validationensures that meter multipliers are correctly applied, but it occurs later in the VEE process.
Option D: Sum Check Validationconfirms that aggregated measurements match expected totals, but it is not a minimum requirement for initial data storage.
Practical Example:Suppose a utility imports a meter reading of 150 kWh for a specific device. During import, the system performs Critical Validation to confirm that the device ID exists, the reading is numeric, and the timestamp is valid. If these checks pass, the measurement is stored in the Measuring Component portal with an initial status, viewable by users, but it awaits further VEE checks (e.g., High/Low Check) to achieve "Final" status for billing.
The Oracle Utilities Customer to Meter Implementation Guide underscores that Critical Validation is a foundational step to ensure data integrity, enabling the system to handle large volumes of imported measurements efficiently while flagging errors early.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Initial Measurement Data and VEE Processing Oracle Utilities Customer to Meter Implementation Guide, Chapter: Meter Data Validation

 

49. Frage
On which page/portal tab are a customer's communication preferences displayed for push-based and subscription-based notifications?

• A. Person - Person Portal tab
• B. Account - Communication Preferences tab
• C. Account - Account Portal tab
• D. Person - Main tab
• E. Account - Persons tab

Antwort: B

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, a customer's communication preferences for push-based and subscription-based notifications are managed at theaccountlevel. The Oracle Utilities Customer to Meter Configuration Guide specifies that these preferences are displayed and configured on theAccount - Communication Preferences tab. This tab allows users to define how notifications (e.g., billing alerts, outage updates) are delivered to the customer, including methods such as email, SMS, or other channels.
The other options are incorrect:
Option A: The Person - Main tab contains general information about the person (e.g., name, contact details) but does not include communication preferences for notifications.
Option C: The Person - Person Portal tab is not a standard tab in the system for managing communication preferences.
Option D: The Account - Account Portal tab is used for account-related information but does not specifically display communication preferences.
Option E: The Account - Persons tab lists persons associated with the account but does not manage notification preferences.
Thus, the correct answer isB, as the Account - Communication Preferences tab is the designated location for managing these settings.
Reference:
Oracle Utilities Customer to Meter Shivaji (2004), Oracle Utilities Customer to Meter Configuration Guide, Section: Account Management - Communication Preferences Oracle Utilities Customer to Meter Implementation Guide, Chapter: Customer Information and Notifications

 

50. Frage
......

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