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IIBA Certification of Capability in Business Analysis (CCBA) Sample Questions (Q246-Q251):
NEW QUESTION # 246
Your organization is using a plan-driven approach to business analysis. What must you do with all of the communication documents created as part of this high-priority project that you are serving as the business analyst for?
- A. All communications must be documented and passed onto the solution's project manager for analysis and to serve as supporting detail.
- B. All communications must be archived and will become part of the organizational process assets.
- C. All formal communication must be destroyed once the project is completed.
- D. The communications management plan will dictate what will happen to the business analysis communications.
Answer: B
Explanation:
Communications in a plan-driven approach to business analysis must use formal communication. Formal communications should be archived as part of the organizational process assets.
Answer A is incorrect. The communications management plan may dictate that the communications be archived, but this is not a requirement of the communications management plan.
Answer D is incorrect. The project manager may want to reference the communication but doesn't always need. If the communications are archived, then the project manager can access them as needed.
Answer B is incorrect. Communication documents are not destroyed; they are archived as part of the organizational process assets.
NEW QUESTION # 247
You work as a project manager for SoftTech Inc. You are working with the project stakeholders to begin the qualitative risk analysis process. You will need all of the following as inputs to the qualitative risk analysis process except for which one?
- A. Risk register
- B. Project scope statement
- C. Risk management plan
- D. Stakeholder register
Answer: B
Explanation:
Explanation
The project scope statement is not an input to the qualitative risk analysis process, but an output of the project scope management process. The project scope statement defines and documents the project objectives, deliverables, requirements, assumptions, constraints, and boundaries. It helps to establish the baseline for the project scope, schedule, and cost. The project scope statement is not directly related to the qualitative risk analysis process, which focuses on prioritizing the identified risks based on their probability and impact12 The inputs to the qualitative risk analysis process are the following:
Risk management plan: This is a document that describes how the risk management activities will be planned, executed, and controlled throughout the project life cycle. It includes information such as the risk management methodology, roles and responsibilities, budget, schedule, risk categories, risk appetite, risk thresholds, risk scoring and ranking methods, risk reporting and communication formats, and risk audit and review processes. The risk management plan provides the guidance and direction for the qualitative risk analysis process34 Stakeholder register: This is a document that identifies and records the information about the project stakeholders, such as their names, roles, interests, influence, expectations, communication preferences, and engagement levels. The stakeholder register helps to determine the relevant and appropriate stakeholders to involve in the qualitative risk analysis process, and to tailor the risk analysis and communication methods to suit their needs and preferences5 Risk register: This is a document that records the information about the project risks, such as their identification, description, causes, sources, categories, owners, responses, status, and updates. The risk register is the main input and output of the risk management processes, as it captures the results of the risk identification, analysis, response, and monitoring activities. The risk register provides the list of risks to be prioritized in the qualitative risk analysis process.
References:
A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, Chapter 5:
Project Scope Management, Section 5.3: Define Scope, p. 154-155.
Certification of Capability in Business Analysis (CCBA®) - Simplilearn, Module 7: Requirements Analysis and Design Definition, Lesson 7.4: Define Solution Scope, p. 6-7.
A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, Chapter 11:
Project Risk Management, Section 11.1: Plan Risk Management, p. 397-398.
Certification of Capability in Business Analysis (CCBA®) - Simplilearn, Module 8: Solution Evaluation, Lesson 8.2: Assess Enterprise Limitations, p. 6-7.
A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, Chapter 13:
Project Stakeholder Management, Section 13.1: Identify Stakeholders, p. 513-514.
[Certification of Capability in Business Analysis (CCBA®) - Simplilearn], Module 6: Elicitation and Collaboration, Lesson 6.2: Prepare for Elicitation, p. 6-7.
[A Guide to the Project Management Body of Knowledge (PMBOK® Guide)], Sixth Edition, Chapter
11: Project Risk Management, Section 11.2: Identify Risks, p. 414-415.
[Certification of Capability in Business Analysis (CCBA®) - Simplilearn], Module 8: Solution Evaluation, Lesson 8.3: Recommend Actions to Increase Solution Value, p. 6-7.
NEW QUESTION # 248
The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success. Who must be consulted regarding these changes before they are implemented in this project?
- A. The lead developer
- B. The project manager
- C. The enterprise architect
- D. The subject matter expert
Answer: B
Explanation:
The project manager must be consulted regarding the changes to the business analysis approach before they are implemented in this project. The project manager is responsible for planning, executing, monitoring, controlling, and closing the project activities within the constraints of scope, time, cost, quality, resources, and risk. The project manager also coordinates with other roles such as business analysts, developers, testers, sponsors, and end users. Therefore, any changes to the business analysis approach must be discussed with the project manager to ensure alignment with the project objectives and plan. References: : Project Manager Role : Project Manager Responsibilities
NEW QUESTION # 249
What should an organization do if the business analyst has determined that the existing capabilities are inadequate to seize an opportunity?
- A. Recommend that the organization share the opportunity with other organizations.
- B. Recommend that the organization not pursue the opportunity.
- C. Recommend that the organization launch a project to create the capabilities needed.
- D. Recommend that the organization hire contractors with the needed capabilities.
Answer: C
Explanation:
If the business analyst has determined that the existing capabilities are inadequate to seize an opportunity, the best course of action is to recommend that the organization launch a project to create the capabilities needed. This way, the organization can leverage the opportunity to gain a competitive advantage, deliver value to the stakeholders, and achieve the business objectives. A project is a temporary endeavor undertaken to create a unique product, service, or result1. A project can help the organization to develop new or enhance existing capabilities, such as skills, processes, technologies, or resources, that are required to seize the opportunity2. The business analyst can play a key role in defining the project scope, requirements, and deliverables, as well as facilitating the collaboration and communication among the project team and stakeholders3.
The other options are not correct because:
Option B is incorrect. Recommending that the organization not pursue the opportunity is a passive and pessimistic approach that can result in missed opportunities, loss of market share, and reduced customer satisfaction. The organization should not give up on the opportunity without exploring the possible ways to create the capabilities needed to seize it4.
Option C is incorrect. Recommending that the organization hire contractors with the needed capabilities is a short-term and costly solution that may not be sustainable or effective in the long run. The organization may not be able to retain the contractors after the project is completed, or may face challenges in integrating them with the existing workforce. The organization may also lose the opportunity to develop its own capabilities and learn from the experience5.
Option D is incorrect. Recommending that the organization share the opportunity with other organizations is a risky and uncertain strategy that may not benefit the organization in the end. The organization may have to compromise on its vision, values, and goals, or may face competition or conflict from the other organizations. The organization may also lose the opportunity to differentiate itself and create unique value for the stakeholders6.
Reference:
What is Project Management | PMI, first paragraph
Capability Development - Strategy Tools, section "What is Capability Development?" The Role of Business Analyst in Project Management - Simplilearn, section "What Does a Business Analyst Do in Project Management?" How to Identify and Seize Business Opportunities - BusinessTown, section "Don't Let Fear Stop You" The Pros and Cons of Hiring Contractors vs. Employees - Indeed, section "Cons of hiring contractors" Collaboration vs. Competition: Which is Better for Business? - Forbes, section "The Downside of Collaboration"
NEW QUESTION # 250
Which stakeholder map shows the relative influence, impact, and relation of stakeholders by plotting them closer to or farther away from the solution?
- A. RACI Matrix
- B. Tornado diagram
- C. Onion diagram
- D. Control chart
Answer: C
Explanation:
Explanation/Reference:
An onion diagram shows the relative influence, impact, and relation of stakeholders by plotting them closer to or farther away from the solution. It is called an onion diagram because plotting of the stakeholders is done in ovals which, when completed, looks like an onion sliced in half.
D is incorrect. A tornado diagram is often used to show opposing forces for a solution or issue.
A is incorrect. The RACI matrix explains the roles of the people involved in business analysis
activities. It depicts stakeholders as having one or more of the following responsibilities for a given task or deliverable:
[R]. Responsible does the work
[A]. Accountable is the decision maker (only one)
[C]. Consulted must be consulted prior to the work and gives input.
[I]. Informed means that they must be notified of the outcome
C is incorrect. A control chart is a quality control tool that shows the results of measurements over
time.
NEW QUESTION # 251
......
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