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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
Topic 2	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 3	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 4	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.

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Salesforce Certified Slack Administrator Sample Questions (Q146-Q151):

NEW QUESTION # 146
You're the Primary Owner of your company's Slack Enterprise Grid org specific workspace in your Grid.
What is the minimum role needed to accomplish these actions?

A. Workspace Owner
B. Roles Admin
C. Org Admin
D. Workspace Admin

Answer: D

NEW QUESTION # 147
You're a Workspace Owner and you just launched Slack across your entire organization.
You notice that most communication is happening in DMs instead of public channels.
Which two actions should you take to promote the usage of channels?
(Select the TWO best answers.)

A. Ask your Slack Champions to model the behavior, and encourage others to post in channels.
B. Create default channels, so that employees have more options in the channels they can use for collaboration.
C. Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.
D. Turn off the ability for users to create channels, so they can collaborate only in the existing channels.
E. Send a company-wide email asking members to use Slack channels for collaboration.

Answer: A,C

Explanation:
Slack best practices for culture change recommend:
"Publishing a Slack Etiquette guide that promotes channel-first communication and encouraging Slack Champions to model this behavior help shift cultural habits effectively." Simply emailing (C) is passive and less effective. Turning off channel creation (A) stifles collaboration.
Default channels (E) help onboarding, but not necessarily behavior change after adoption.
(Reference: Slack Administration Study Guide - Change Management Best Practices)
-

NEW QUESTION # 148
You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)

A. The new business unit's app approval requirements.
B. The data retention needs of the new business unit for files and messages.
C. The new business unit's preference to communicate in direct messages (DMS) and private channels to preserve confidentiality.
D. The number of multi-workspace channels you think the new business unit will need when collaborating across the org.

Answer: B

NEW QUESTION # 149
Slack is on the Business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) as its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)

A. Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.
B. Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
C. Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule- based access.
D. Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.

Answer: B

Explanation:
Slack's official administration documentation confirms that when integrating Slack with an external IdP like Google Workspace, the correct method is to set up SAML-based SSO (Single Sign-On).
"You can configure SAML-based SSO with Slack to manage access via your IdP. When transitioning from username/password to SSO, you'll need to send out binding emails to link existing Slack accounts with the IdP profiles." Google Workspace supports SAML 2.0 standard integration with Slack, and the binding process ensures existing users' Slack accounts are properly connected to their new IdP credentials.
Options A and C are incorrect because Slack natively supports Google Workspace SAML without needing a custom SAML setup, and option B incorrectly suggests setting up a new workspace, which is unnecessary.
(Reference: Slack Administration Study Guide - Integrations and Authentication Management)
-

NEW QUESTION # 150
Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?

A. When you need to confirm meeting times
B. When there is a new line of business at your company
C. When you need to let your manager know you are not feeling well
D. When a few question need to be answered quickly

Answer: D

NEW QUESTION # 151
......

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Salesforce Certified Slack Administrator Sample Questions (Q146-Q151):

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