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IIBA Cetified business analysis professional (CBAP) appliaction Sample Questions (Q206-Q211):

NEW QUESTION # 206
You are the business analyst for your organization and preparing to complete the requirements elicitation activities. Your manager wants to know when the requirements elicitation process will be completed.
Which of the following responses best describes the nature of the requirements elicitation process?

A. The size of the project determines the duration of the requirements elicitation process.
B. The schedule of the project determines the duration of the requirements elicitation process.
C. Eliciting requirements is not a compartmentalized activity.
D. The duration of the requirements elicitation activities is determined by the willingness of the project stakeholders to contribute to the requirements information.

Answer: C

Explanation:
Explanation
According to the BABOK Guide, eliciting requirements is not a compartmentalized activity that can be completed in a single phase of the project. Rather, it is an ongoing process that occurs throughout the project life cycle, as new information is discovered, new stakeholders are identified, and changes are requested.
Therefore, the duration of the requirements elicitation process is not determined by the schedule, the size, or the stakeholder involvement of the project, but by the evolving nature of the requirements themselves. References: BABOK Guide v3, section 4.1, page 50; CBAP Handbook, page 6.

NEW QUESTION # 207
There are four inputs to writing the business case as part of enterprise analysis.
Which one of the following is not an input to writing the business case process?

A. Requirements verification
B. Stakeholder concerns
C. Assumptions and constraints
D. Business need

Answer: A

Explanation:
Explanation
Writing the business case is a process of documenting the justification for initiating a project or a solution, based on the estimated costs, benefits, and risks. The inputs to this process are the business need, the assumptions and constraints, the stakeholder concerns, and the solution scope. The business need defines the problem or opportunity that the project or solution will address. The assumptions and constraints are the factors that affect the feasibility and viability of the project or solution. The stakeholder concerns are the expectations, issues, or interests of the stakeholders that may influence the project or solution. The solution scope defines the features and functions of the product or service that will meet the business need and the stakeholder concerns. Requirements verification is not an input to this process, but rather an output of the verify requirements process, which is part of the requirements analysis and design definition knowledge area. References: BABOK Guide v3, page 25; CBAP / CCBA Certified Business Analysis Study Guide, page
69.

NEW QUESTION # 208
A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.
The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.
The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims There were 100 customers that were part of the Pilot that represented 25 different industries. The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.
The sites Features were as follows:
* Improvements to the search engine to all customers to search for articles, tools and services on the site
* A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.
* A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.
* A profile section allowing for Customer Name, Address and contact Phone number.
Alter the 12 month pilot the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30% viewing of promotions since the project team had spent a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.
Regarding the use of promotions the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out a survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.
The BA asked for a dump of all documentation of the 1000 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim filed were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be sorted at the top giving the customer a more personalized experience.
What type of recommendation has the BA made to the business sponsor?

A. Perform organizational change
B. Reduce complexity of interfaces
C. Identify additional capabilities
D. Retire the solution

Answer: C

NEW QUESTION # 209
What does the T in SWOT analysis mean?

A. Test
B. Time
C. Threats
D. Trial

Answer: C

Explanation:
The T in SWOT analysis stands for Threats. These are external factors that may pose risks or challenges to the organization, its projects, or its solutions. Threats can be related to the market, the industry, the technology, the environment, the society, the regulation, or the competition. Business analysts should identify and assess the potential threats and their impact on the organization's objectives and strategies, and recommend ways to mitigate or avoid them. References:
* CBAP Handbook, page 15, section 4.1.2.3
* BABOKGuide, page 32, section 3.2.3
* SWOT Analysis: How To With Table and Example
* SWOT Analysis Threats: Definition & Examples

NEW QUESTION # 210
A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper-based process. A few years ago the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software. During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements. The company stopped the effort and incurred a $500,000 USD loss on the cost of the software.
This year, the Director of Finance requested that a team investigate the current paper-based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process 'stopped'.
Which of the following is included in performing a stakeholder analysis?

A. Develop a risk plan to anticipate negative behavior from the Director of Human Resources
B. Compare the expertise of the Director of Human Resources to other stakeholders
C. Recommend excluding the Director of Human Resources as a stakeholder
D. Implement all of the Director of Human Resources suggestions to relieve tension

Answer: B

Explanation:
Explanation/Reference:

NEW QUESTION # 211
......

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Prepare Your IIBA CBAP Exam with Reliable Latest CBAP Test Materials: Cetified business analysis professional (CBAP) appliaction Efficiently

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IIBA Cetified business analysis professional (CBAP) appliaction Sample Questions (Q206-Q211):

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