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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 2	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 3	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

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Salesforce Certified Slack Administrator Sample Questions (Q153-Q158):

NEW QUESTION # 153
Incident managers at your organization use ServiceNow to prepare, detect, contain, and remediate major incidents What is the benefit of integrating Slack with an app like ServiceNow?

A. Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.
B. InCe9ratin9 an app means you never have to log in to the app natively.
C. Integrating an app allows you to bypass security settings since they're not applicable in Slack.
D. Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.

Answer: D

NEW QUESTION # 154
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue.
They may need to reference the history in the future. Of note, there has not been any new activity in #bug- cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?

A. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
B. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
C. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
D. Delete the channel; messages from a deleted channel are still available via search.

Answer: A

Explanation:
The best practice for completed projects that may need to be referenced later is:
"Archive the public channel. Archived channels remain searchable and can be browsed for historical reference, but new posts are disabled." Deleting the channel would risk losing accessibility to discussions, and unnecessary privacy changes would confuse users.
(Reference: Slack Administration Study Guide - Channel Archiving and Searchability)

NEW QUESTION # 155
Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

A. Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
B. Direct message (DM) an Org Owner requesting that their consultants be added as guests.
C. @mention their Workspace Admin in the appropriate #proj channel to request guest access.
D. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.

Answer: A

Explanation:
Slack documentation states:
"To add Multi-Channel Guests, workspace admins or owners should invite them via the workspace menu, and if necessary, route the requests through an approval process." Adding them as full members (B) would grant excessive access. DMing Org Owners (D) is inefficient and informal. @mentioning (C) is not the standard request process.
(Reference: Slack Administration Study Guide - Managing Guest Accounts on Enterprise Grid)
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NEW QUESTION # 156
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)

A. End users will be immediately signed out of Slack on any unmanaged mobile devices.
B. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
C. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
D. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.

Answer: C

NEW QUESTION # 157
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

A. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
B. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
C. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
D. Email a "How to use Slack guide" to new hires before they start.

Answer: B

Explanation:
Using Workflow Builder is the best way to:
"Automatically send onboarding messages when users join a channel, providing them with key guidelines like how to use Slack appropriately without requiring manual monitoring." This automates onboarding at scale and reduces Nicole's workload as hiring ramps up.
(Reference: Slack Administration Study Guide - Onboarding Best Practices and Workflow Automation)
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NEW QUESTION # 158
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Salesforce-Slack-Administrator Exam Success - Salesforce-Slack-Administrator Exam Quick Prep

Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Salesforce-Slack-Administrator Exam Quick Prep, Salesforce-Slack-Administrator Reliable Exam Tutorial

Salesforce Certified Slack Administrator Sample Questions (Q153-Q158):

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