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EXIN ITIL Foundation (V4) Sample Questions (Q305-Q310):

NEW QUESTION # 305
Which is an objective of access management?

A. To minimize the impact of incidents that cannot be prevented.
B. To assist with general information, complains or comments.
C. To defect changes of state that have significance for management of an IT service.
D. To efficiently respond to requests for granting access to services.

Answer: D

NEW QUESTION # 306
Which is NOT a key focus of the 'information and technology' dimension?

A. Workflow management and inventory systems
B. Security and compliance
C. Communication systems and knowledge bases
D. Roles and responsibilities

Answer: D

NEW QUESTION # 307
Access management is responsible for implementing policies defined in which process?

A. Problem management
B. Information security management
C. Change management
D. Service portfolio management

Answer: B

NEW QUESTION # 308
Which is included in the purpose of the 'deliver and support' value chain activity?

A. Understanding stakeholder needs
B. Understanding the organization's service vision
C. Meeting stakeholder expectations for time to market
D. Providing services to agreed specifications

Answer: C

NEW QUESTION # 309
Which one of the following is the CORRECT set of steps for thecontinual service improvement approach?

A. What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get there?; How do we keep the momentum going?
B. Identify the required business outcomes; Plan how to achieve the outcomes; Implement the plan; Check the plan has been properly implemented; Improve the solution
C. Devise a strategy; Design the solution; Transition into production; Operate the solution; Continually improve
D. Where do we want to be?; How do we get there?; How do we check we arrived?; How do we keep the momentum going?

Answer: A

NEW QUESTION # 310
......

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EXIN Preparation ITIL Store & Free PDF Unparalleled ITIL Foundation (V4)

EXIN ITIL Mock Exams & ITIL Latest Exam Registration

EXIN ITIL Foundation (V4) Sample Questions (Q305-Q310):

Valid EXIN Preparation Store – High-quality ITIL Mock Exams

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