Cisco Certified Support Technician (CCST) IT Support practice vce dumps & 100-140 latest exam guide & Cisco Certified Support Technician (CCST) IT Support test training torrent

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Cisco 100-140 Exam Syllabus Topics:

Topic	Details
Topic 1	Common Threats and Prevention: This domain measures the knowledge of an IT Security Support Technician and covers recognizing end-user security threats including phishing, malware, and unauthorized access attempts. It emphasizes basic investigation steps, helping users run malware scans, promoting strong password practices, understanding social engineering tactics targeting help desk roles, and the importance of company policies and confidentiality guidelines to protect sensitive data.
Topic 2	Operating System and Application Issues: This part targets an Operating System Support Specialist and addresses resolving Windows and macOS issues, such as display settings, updates, permissions, power management, and data backup using cloud tools. It covers troubleshooting mobile device problems on iOS and Android operating systems and provides an understanding of virtualization and cloud concepts including major providers and virtual machines. This section also covers resolving common application issues like installation and security concerns.
Topic 3	IT Support Job Tasks and Responsibilities: This section of the exam measures skills of an IT Support Specialist and covers foundational help desk concepts such as queue and time management, ticketing systems, service level agreements (SLA), and key performance indicators (KPIs). It includes preparing clear and comprehensive documentation summarizing customer interactions and describes the problem-solving process involving defining issues, collecting information, analyzing causes, implementing solutions, and recording results.

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100-140 Exam Preparation, 100-140 Question Explanations

Cisco 100-140 practice test has real Cisco Certified Support Technician (CCST) IT Support (100-140) exam questions. You can change the difficulty of these questions, which will help you determine what areas appertain to more study before taking your Cisco Certified Support Technician (CCST) IT Support (100-140) exam dumps. Here we listed some of the most important benefits you can get from using our Cisco 100-140 practice questions.

Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q250-Q255):

NEW QUESTION # 250
A user is attempting to use a Micro USB cable to transfer data from their digital camera to a computer, but the transfer rate is slower than expected. What should the IT support technician check first to address the issue?

A. Confirm that the computer's USB port is functional
B. Ensure the digital camera supports data transfers via Micro USB
C. Verify that the Micro USB cable is a USB 3.0 compatible cable
D. Check if the Micro USB cable is securely connected

Answer: C

Explanation:
Correct Answer. A. Verify that the Micro USB cable is a USB 3.0 compatible cable Micro USB cables can vary significantly in data transfer capabilities. A USB 3.0 compatible Micro USB cable offers faster data transfer rates compared to its USB 2.0 counterpart. Verifying that the cable is USB 3.0 compatible could resolve the issue of slower transfer rates.
Option B is incorrect because the question already implies that the digital camera supports data transfer via Micro USB.
Option C is incorrect because while a functional USB port is necessary, the slower transfer rate suggests a limitation with the cable's capabilities rather than the port's functionality.
Option D is incorrect because although ensuring a secure connection is important, it typically results in connection or no connection rather than a slower transfer rate.

NEW QUESTION # 251
A company plans to deploy a critical software application that is optimized for multi-threading capabilities. The IT department needs to select the most appropriate processor to handle this task. Which type of processor should they prioritize for best performance?

A. A processor with integrated graphics
B. A single-core processor with high clock speed
C. A quad-core processor with high clock speed
D. A dual-core processor with moderate clock speed

Answer: C

Explanation:
Correct Answer. C. A quad-core processor with high clock speed A quad-core processor with high clock speed offers better multi-threading capabilities, allowing more efficient processing of applications optimized for multi-threading, thus enhancing performance.
Option A is incorrect because single-core processors, regardless of clock speed, do not handle multi- threading as effectively as multi-core processors.
Option B is incorrect because although better than single-core, dual-core processors still fall short in performance compared to quad-core processors for multi-threaded applications.
Option D is incorrect because integrated graphics do not contribute to processing power related to application multi-threading capabilities.

NEW QUESTION # 252
If a user's antivirus software fails to start a malware scan, what is the most appropriate troubleshooting step?

A. Restart the antivirus software and try again
B. Try using a different internet browser
C. Reinstall the operating system
D. Manually remove the antivirus software files and folders

Answer: A

Explanation:
Correct Answer. C. Restart the antivirus software and try again Restarting the antivirus software can resolve issues that may prevent it from starting a scan, such as software crashes or minor errors.
Option A is incorrect because reinstalling the operating system is too drastic a measure for antivirus software issues.
Option B is incorrect as internet browser choice does not affect the functioning of antivirus programs.
Option D is incorrect because manually removing antivirus files can lead to improper uninstallation and could further complicate the software issues.

NEW QUESTION # 253
During startup, a user notices that their computer is running slower than usual and suspects that unnecessary programs are loading at boot.
What should the technician recommend to manage startup programs effectively?

A. Run a full system antivirus scan
B. Increase the computer's RAM
C. Boot into Safe Mode and disable startup programs
D. Format the hard drive and reinstall Windows

Answer: C

Explanation:
Correct Answer. A. Boot into Safe Mode and disable startup programs Booting into Safe Mode provides a safe environment to disable unnecessary startup programs through the System Configuration utility (msconfig), which can help improve boot times and overall system performance.
Option B is incorrect because formatting and reinstalling Windows is an extreme measure that should only be considered when all other options have failed Option C is incorrect as an antivirus scan, while useful for detecting malware, does not directly assist with managing startup programs Option D is incorrect because adding RAM, although beneficial for overall performance, does not resolve issues with unnecessary programs loading at startup

NEW QUESTION # 254
A user's smartphone suddenly stops charging, and the user suspects a problem with the power cable.
Which characteristic of the mobile power cable should the IT support technician instruct the user to check first?

A. The length of the cable
B. The wattage rating of the power adapter
C. The color of the cable insulation
D. The physical condition of the cable

Answer: D

Explanation:
Correct Answer. B. The physical condition of the cable The physical condition of the cable is the most likely cause of charging issues, as wear and tear can lead to fraying, breaks, or loose connections. Checking for visible damage or bends in the cable that could break internal wiring is a crucial first step in troubleshooting.
Option A is incorrect because the wattage rating of the adapter is unrelated to a sudden stop in charging unless the adapter has failed entirely.
Option C is incorrect because the color of the cable insulation is purely aesthetic and has no bearing on functionality.
Option D is incorrect because while extremely long cables can sometimes reduce charging efficiency due to voltage drop, they would not cause charging to suddenly stop unless damaged.

NEW QUESTION # 255
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Cisco Certified Support Technician (CCST) IT Support practice vce dumps & 100-140 latest exam guide & Cisco Certified Support Technician (CCST) IT Support test training torrent

Cisco 100-140 Exam Syllabus Topics:

100-140 Exam Preparation, 100-140 Question Explanations

Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q250-Q255):

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