Public-Sector-Solutions Reliable Study Guide - Public-Sector-Solutions Study Materials Review

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Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic	Details
Topic 1	Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solutions, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.
Topic 2	Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.
Topic 3	Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultants in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.

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SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q91-Q96):

NEW QUESTION # 91
A government agency wants to digitize hundreds of PDF forms for its employees.
Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?

A. Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community
B. Salesforce Flows, Customer Community, and Individual Account
C. Salesforce Flows, APEX, Custom Objects, and VisualForce
D. Salesforce Flows, Employee and Public Sector Data Models, and Employee Community

Answer: A

Explanation:
Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community are the most important features of Employee Experience for Public Sector to address the opportunity of digitizing hundreds of PDF forms for employees. Employee Experience for Public Sector is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. Salesforce OmniStudio is a component of Public Sector Solutions that can help public sector agencies to create guided digital forms using OmniScripts. Flows are tools that can help public sector agencies to automate business processes using flows. Employee and Public Sector Data Models are components of Public Sector Solutions that can help public sector agencies to store and organize data using standard and custom objects. Employee Community is a component of Public Sector Solutions that can help public sector agencies to create a digital experience site for employees to access resources and services.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5&l

NEW QUESTION # 92
A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).
What feature of Public Sector Solutions can be leveraged to meet this requirement?

A. DataRaptor
B. FlexCard
C. OmniScript
D. Integration Procedure

Answer: C

Explanation:
Explanation
OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the public sector agency to create guided digital forms that can integrate with external systems and custom objects. OmniScript can be used to check permit fees from an external system and apply discounts based on site/address data from a custom object.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-di

NEW QUESTION # 93
A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections.
Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

A. Data Raptors
B. Business Rules Engine
C. OmniStudio
D. Action Plans

Answer: D

Explanation:
Action Plans are part of the Public Sector Solutions package and they are used to automate inspection tasks and workflows. Action Plans allow the government agency to create templates for common inspections, assign tasks to team members, track progress and status, and collaborate on inspections using Chatter.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/automate-inspec

NEW QUESTION # 94
Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?

A. The licenses and Permits template
B. The customer Account Portal template.
C. Public Sector Solution Template
D. There is no pre-configured template

Answer: A

Explanation:
For public sector use cases involving licensing and permitting, Salesforce provides a specific Licenses and Permits template within the Experience Cloud. This template is pre-configured with components tailored to these scenarios, offering a streamlined setup and deployment process.
* Licenses and Permits Template:
* This template includes pre-built pages and components designed to handle common licensing and permitting processes, such as application submission, status tracking, and renewals.
* It provides a user-friendly interface and integrates with other Salesforce features to offer a comprehensive solution for public sector agencies.
* Pre-configured Components:
* The template includes components such as OmniScripts for guided workflows, FlexCards for data display, and various forms and lists to manage licensing and permitting tasks.
* These components help reduce the time and effort required to build and configure the site, allowing agencies to quickly deploy a functional solution.
By using the Licenses and Permits template, the city can leverage pre-configured components to address their specific needs efficiently, minimizing the need for extensive customization.
References:
* Salesforce Help: Experience Cloud Templates
* Salesforce Public Sector Solutions Documentation

NEW QUESTION # 95
A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects.
Which Permission Set License should be assigned to a volunteer to allow them to sign up?

A. Community Response for Public Sector
B. Public Sector for Community
C. Emergency Response for Public Sector
D. Volunteer Management for Community

Answer: D

Explanation:
Volunteer Management for Community is a Permission Set License that can be assigned to a volunteer to allow them to sign up for volunteer projects. Volunteer Management for Community is a feature of Community Response for Public Sector, which is a prebuilt app that comes with Public Sector Solutions. It allows public sector agencies to create and manage volunteer projects and opportunities, and enable volunteers to sign up and track their hours.Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_setup_community_response.htm&type=5&language=en

NEW QUESTION # 96
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Public-Sector-Solutions Reliable Study Guide - Public-Sector-Solutions Study Materials Review

Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Public-Sector-Solutions Study Materials Review & Test Public-Sector-Solutions Practice

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