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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions (Q33-Q38):

NEW QUESTION # 33
During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

A. Functional problem
B. Positive finding
C. Good idea
D. Usability problem

Answer: C

Explanation:
In usability evaluations, a distinction is made between actual usability problems (where a user struggles to complete a task or is confused by the interface) and suggestions or ideas that users provide based on their preferences or perceived improvements. When a participant offers a new feature idea (such as a quick search box), this is classified as a "good idea" or "feature suggestion," not necessarily a usability problem. It may inform future design enhancements but does not indicate a failure in usability for existing functionality.
References:
Usability.gov: Types of Usability Findings
Nielsen Norman Group: Reporting Usability Test Results
ISO 25062:2006 - Usability Test Reports
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NEW QUESTION # 34
The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A. The report is too long
B. The report misses positive findings
C. The report makes use of usability jargon
D. The report misses a description of the evaluation method

Answer: D

Explanation:
A best practice in usability reporting (based on ISO/IEC 25062:2006 - Common Industry Format for usability test reports) is to include a clear description of the evaluation method used. This includes how the test was designed, how participants were selected, what tasks were performed, and under what conditions the test was conducted. This ensures the results are credible and reproducible. The provided structure omits this essential information. While the report length is not excessive and positive findings may or may not be present, the key missing component is the method description.
References:
ISO/IEC 25062:2006 - Common Industry Format for Usability Test Reports
Nielsen Norman Group: How to Write Usability Reports
Usability.gov: Reporting Usability Test Results
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NEW QUESTION # 35
Which of the following statements best describe Rapid Iterative Testing and Evaluation?

A. Testing happens on a regular basis, e.g. each Monday
B. Testing focuses on instant redesigns and confirming made changes
C. Testing is informal and many potential users can be accessed
D. Testing is quantitative

Answer: B

Explanation:
Rapid Iterative Testing and Evaluation (RITE) is a usability method in which usability issues are identified and addressed in short cycles. Unlike traditional usability testing, RITE allows for immediate redesigns and retesting of the improved version within the same study. The goal is to refine the design quickly based on observed usability issues. Option A confuses scheduling with methodology, B is too vague, and D inaccurately characterizes RITE as quantitative, while it is typically qualitative. Therefore, C accurately reflects the purpose and approach of RITE.
References:
* Medlock et al. (2002). The RITE Method: A Rapid Iterative Testing and Evaluation Method
* Nielsen Norman Group: Rapid Iterative Testing
* Usability.gov: RITE Method Overview

NEW QUESTION # 36
Which of the following is the highest WCAG conformance level, promising the most accessible content?

A. Quadruple A (AAAA)
B. Single A (A)
C. Double A (AA)
D. Triple A (AAA)

Answer: D

Explanation:
The Web Content Accessibility Guidelines (WCAG) define three levels of conformance for web content accessibility:
Level A (Single A) is the minimum level of compliance.
Level AA (Double A) is the standard recommended for most websites, balancing accessibility and design.
Level AAA (Triple A) is the highest and most comprehensive level of accessibility, covering the widest range of needs.
There is no such level as "Quadruple A (AAAA)," making option D invalid.
Thus, WCAG Triple A (AAA) promises the most accessible content, even though it may not always be practically achievable for all types of content.
References:
W3C: WCAG 2.1 Conformance Requirements
ISO/IEC 40500:2012 (WCAG 2.0)
W3C: How to Meet WCAG
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NEW QUESTION # 37
Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?

A. Define requirements, develop the software, and perform acceptance test
B. Interview users, iteratively develop prototypes, and evaluate the software
C. Iteratively develop prototypes, perform expert reviews, and integrate found issues
D. Interview users, develop the software, and perform acceptance test

Answer: B

Explanation:
Human-centered design, as defined by ISO 9241-210, emphasizes early user involvement, iterative design, and continuous usability evaluation. Option D aligns with this model as it begins with understanding user needs (interview users), proceeds through iterative prototyping (which allows for continuous improvement), and involves user evaluation. This ensures that the final product is shaped by real user input and feedback.
Options A and B lack iteration and continuous evaluation, while option C, although partially aligned, lacks explicit user involvement in the evaluation process, focusing only on expert reviews.
References:
ISO 9241-210:2019 - Human-Centered Design
Nielsen Norman Group: Human-Centered Design Principles
Usability.gov: Human-Centered Design Process
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NEW QUESTION # 38
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New CTFL-UT Test Sample | New CTFL-UT Test Cram

New CTFL-UT Test Cram & Reliable CTFL-UT Test Prep

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions (Q33-Q38):

New CTFL-UT Test Sample - High Pass-Rate ISQI ISTQB Certified Tester-Foundation Level - Usability Testing - New CTFL-UT Test Cram

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