Salesforce Energy-and-Utilities-Cloud Exam Cram | Energy-and-Utilities-Cloud Valid Exam Book

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q28-Q33):

NEW QUESTION # 28
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

A. Accounts with RecordType Consumer are used to represent B2C customers
B. Person accounts are used to represent B2C customers.
C. Accounts with RecordType Business are used to represent B2B customers.
D. Accounts with RecordType Service are used to represent B28 customers

Answer: A,C

Explanation:
In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType "Business" are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType "Consumer" are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.
This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

NEW QUESTION # 29
An energy and utilities company wants to use objects for multi-site locations What three objects can they use out of the box?

A. Service Account
B. Quote
C. Service Point
D. Asset
E. Premises

Answer: A,C,E

Explanation:
For an energy and utilities company looking to manage multi-site locations using Salesforce Energy and Utilities Cloud, the following objects can be utilized out of the box: A. Service Account: Represents the account receiving the service and can be used to organize and relate to multiple service locations. C. Service Point: Represents a specific physical location where services are delivered or measured, such as a metering point for utilities. D. Premises: Represents the physical location or property where service points are located, enabling the organization of multiple service points within a larger geographical or physical area.
These objects collectively facilitate the effective management of multi-site locations, providing a structured approach to tracking service delivery and consumption across different sites. Reference = The Salesforce Energy and Utilities Cloud documentation outlines the use of these objects within the standard data model, providing a foundation for managing complex site structures and utility services: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

NEW QUESTION # 30
How is the Energy and Utilities Cloud solution installed on an org?

A. The functionality is unlocked based on the license types assigned to the org
B. Its installed as a managed package and unmanaged components
C. Its included as part of core and will be deployed when licenses are purchased
D. A specialized org that Salesforce creates with the solution installed is required

Answer: B

Explanation:
The Salesforce Energy and Utilities Cloud solution is typically installed in a Salesforce org as a combination of a managed package along with unmanaged components. The managed package includes the core functionalities and objects that are part of the Energy and Utilities Cloud framework, ensuring consistency and support across different orgs. The unmanaged components allow for customization and extension specific to the organization's needs, enabling them to tailor the solution to their unique business processes and requirements.References= The process for installing Salesforce Energy and Utilities Cloud, including the distinction between managed and unmanaged components, is detailed in the Salesforce documentation and the Energy and Utilities Cloud installation guide, available on the Salesforce website or through the Salesforce AppExchange:https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EcsUWUAZ

NEW QUESTION # 31
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

A. An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.
B. An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature
C. The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
D. An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript

Answer: A,B

Explanation:
In managing the lifecycle of new contracts in Salesforce and integrating with DocuSign for eSignatures, the use of OmniStudio tools is pivotal. An OmniScript can be configured to include a DocuSign Envelope action, which facilitates the emailing of the contract for signature. Additionally, an Integration Procedure with a DocuSign Signature action can be called from an OmniScript, providing a streamlined method to integrate Salesforce with DocuSign and automate the contract signature process. These features leverage the capabilities of OmniStudio to offer flexible and customizable solutions for contract management and eSignature processes, enhancing efficiency and user experience. Reference = Salesforce OmniStudio, including OmniScripts and Integration Procedures, provides comprehensive capabilities for integrating Salesforce applications with external services like DocuSign. The Salesforce documentation on OmniStudio tools offers guidance on configuring these features to streamline business processes

NEW QUESTION # 32
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A. The Customer Acquisition Management application cannot support unauthenticated self serve portal users
B. A consultant should create new permission sets to grant appropriate access to all required objects.
C. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
D. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

Answer: C

Explanation:
For the Customer Acquisition Management application to support unauthenticated self-serve portal users, the correct configuration of permission sets is crucial. The EnergyRuntimeB2CSales sample permission set designed for Guest User profiles enables unauthenticated users to interact with necessary parts of the application without compromising security or functionality. Additionally, the EnergyRuntimeB2CSalesCustomerCommunityUser permission set provides authenticated community users with appropriate access rights, ensuring a seamless user experience across both authenticated and unauthenticated scenarios.
Reference = The setup and configuration of these permission sets are discussed in the Salesforce Energy and Utilities Cloud security and user management documentation, ensuring applications like Customer Acquisition Management are accessible yet secure.

NEW QUESTION # 33
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Salesforce Energy-and-Utilities-Cloud Exam Cram | Energy-and-Utilities-Cloud Valid Exam Book

Energy-and-Utilities-Cloud Valid Exam Book & Energy-and-Utilities-Cloud Exam Reference

Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q28-Q33):

Pass Guaranteed Quiz Salesforce - Energy-and-Utilities-Cloud - Salesforce Energy and Utilities Cloud Accredited Professional Exam –The Best Exam Cram

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