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Salesforce Certified Administrator (ADM-201) Certification Exam is a popular certification program designed for professionals who want to demonstrate their expertise in Salesforce administration. Salesforce Certified Administrator certification is recognized globally and is highly valued by employers in various industries. The ADM-201 Certification is ideal for individuals who work with Salesforce on a daily basis and want to enhance their knowledge of the platform.
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Exam Topics
As for the domains measured in the official ADM-201 validations, they are as follows:
Managing Data:While taking your ADM-201 test you will need to prove you know how to import, update, transfer, and delete data, including CSV files, and what tools are the most appropriate for each process. You will also have to show competence in explaining ways to backup data and the capabilities of data validation tools.
Automation of Workflow and Processes: Within such an area, the candidates are expected to be able to automate email templates, leads, and cases, as well as set up work rules.
Standard and Custom Objects: As you are preparing for the Salesforce ADM-201 exam, you need to make sure that you understand and can describe relationship model and standard object architecture, as well as maintain data quality, work with page layouts, administer standard fields, create formula fields, work with various record types, and create selection fields.
Security and Access: Here, one must be able to restrict logins, set up record access, manage field-level security, determine object access, control access to events, tackle record access exceptions, and implement role hierarchy to manage records.
Sales and Marketing Applications: Among other things, candidates should know how to describe Salesforce Content capability, campaign management, lead automation tools, as well as understand the implications and capabilities of the sales process.
Service and Support Applications: The issues here will mainly have to do with the capabilities of case management. Thus, you will be asked several questions about case processes, settings, and assignments. In addition, before enrolling in the official exam make sure you have a clear understanding of Salesforce Knowledge and Salesforce Communities.
Analytics-Reports and Dashboards: This topic will get into the options available when creating or customizing a report, or modifying dashboards. Additionally, to do well on the test, it’s a must for you to know how to share a model on reports including the impact of sharing, and have a solid understanding of the capabilities of custom reports.
Domain 8: Data Management (10%)
Here you are required to know how to explain the considerations when updating, importing, transferring, and mass deleting data (data quality, field mapping, CSV files, record IDs, duplicate records, external IDs); define tools and use cases for managing data depending on a scenario (data import wizard and dataloader); explain the implications and capacities of data validation tools; explain various methods to backup data (dataloader, exports, export service).
Salesforce Certified Administrator Sample Questions (Q50-Q55):
NEW QUESTION # 50
Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.
What should the administrator configure to help with these issues?
- A. Einstein Activity Capture
- B. Einstein Opportunity Scoring
- C. Einstein Search Personalization
- D. Einstein Lead Scoring
Answer: B
NEW QUESTION # 51
SIMULATION
What are Chatter Groups?
Answer:
Explanation:
See the answer below
Explanation/Reference:
Explanation:
Chatter groups let you share information with specific people. For example, if you're working on a project and want to share information only with your team members, you can create a Chatter group for your team.
Chatter groups include a list of members, a Chatter feed, and a photo. You can create the following types of Chatter groups:
* Public: Anyone can see the group's updates, but only members can post updates. Anyone can join a public group.
* Private: Only members can see and post updates. The group's owner or managers must add members.
NEW QUESTION # 52
Workflow rules can't be triggered by campaign statistic fields, including individual campaign statistics and campaign hierarchy statistics.
- A. False
- B. True
Answer: B
NEW QUESTION # 53
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers
- A. Create and Edit for Campaign Member
- B. Edit permission for campaigns
- C. Marketing user feature license
- D. Customize Application permission
Answer: B,C
Explanation:
Explanation
To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
NEW QUESTION # 54
The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers
- A. Allow the submitter choose the approver manually.
- B. Create a custom Discount field on the opportunity to capture the discount amount
- C. Populate the Manager standard field on the sales users' User Detail page.
- D. Configure two separate approval processes.
Answer: B,D
Explanation:
Discount is not a standard field on the Opportunity object, so you need to create a custom field to capture the discount amount or percentage for each opportunity. To set up an approval process where opportunity discounts over 30% need to be approved by the VP of sales, and any discounts above 10% need to be approved by the user's manager, you need to configure two separate approval processes with different entry criteria based on the discount field value and different approvers based on their roles. References:
https://help.salesforce.com/s/articleView?id=sf.approvals_getting_started.htm&type=5
NEW QUESTION # 55
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