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ServiceNow is a leading platform for digital workflows that helps organizations streamline their operations and improve business efficiency. With its wide range of modules and tools, ServiceNow provides a comprehensive solution for managing various aspects of IT service management, including asset management. The Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) exam is a certification program that validates an individual's expertise in managing hardware assets using the ServiceNow platform.

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Passing the ServiceNow CIS-HAM Certification Exam demonstrates that a candidate has a deep understanding of the ServiceNow platform and can use it to effectively manage hardware assets. It also demonstrates that a candidate is committed to their professional development and is dedicated to staying up-to-date with the latest industry trends and best practices. Certified Implementation Specialist - Hardware Asset Management certification is highly valued by employers and can help candidates stand out in a competitive job market.

ServiceNow CIS-HAM certification exam is an excellent way for professionals to demonstrate their knowledge and skills in managing hardware assets using the ServiceNow platform. Certified Implementation Specialist - Hardware Asset Management certification provides a validation of an individual's expertise in hardware asset management, making them more attractive to potential employers. It is also an excellent way for current ServiceNow users to enhance their understanding of the platform and learn new techniques for managing hardware assets. Certified Implementation Specialist - Hardware Asset Management certification exam is challenging, and passing it requires significant effort and dedication, but the benefits of obtaining the certification are well worth the investment.

ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q33-Q38):

NEW QUESTION # 33
What are the two primary benefits of deploying asset tasks during the retirement of an asset? (Choose two.)

A. Reduces field agent training
B. Reduces manual intervention
C. Reduces process cost
D. Increases speed of updates
E. Increases data accuracy

Answer: B,D

Explanation:
Deploying asset tasks during the retirement of an asset means using the ServiceNow Enterprise Asset Workflow Automation feature, which automates the end-of-life procedures for assets that are no longer needed or functional1.
This feature allows you to flag assets as retired pending disposal, triggering a workflow that verifies the asset condition, determines the disposal method, and saves the disposal certificates1.
The two primary benefits of deploying asset tasks during the retirement of an asset are:
Reduces manual intervention: By automating the retirement process, you can eliminate the need for manual data entry, human errors, and delays. You can also ensure compliance with policies and regulations by following a standardized procedure12.
Increases speed of updates: By using the ServiceNow Agent mobile app, you can scan asset tags and barcodes, update asset status and inventory, and complete asset tasks on the go. This can increase the speed and accuracy of asset updates and reduce the risk of data loss or duplication13. References:
1: Enterprise Asset Workflow Automation - ServiceNow
2: Asset and CI management - Product Documentation: San Diego - ServiceNow
3: Enterprise Asset Management - ServiceNow

NEW QUESTION # 34
A blind inventory audit is typically initiated via which interface?

A. Now Agent Mobile app
B. Now Inventory app
C. Now Mobile app
D. Third-party API

Answer: A

Explanation:
According to the Audit your inventory document, a blind inventory audit is a type of audit that hides the expected asset list from the auditor, so that the auditor has to physically scan each asset in the location and compare it with the actual asset list1.
A blind inventory audit helps ensure data integrity and accuracy, as it prevents the auditor from
"cheating on the test" by relying on the expected asset list1.
A blind inventory audit is typically initiated via the Now Agent Mobile app, which is a mobile application that enables users to perform various tasks related to hardware asset management, such as scanning assets, creating audits, and viewing audit results1.
The Now Agent Mobile app allows users to create an audit on the mobile device, select the location and type of audit, and scan the assets using the device camera or a Bluetooth scanner1.
Therefore, the correct answer is option C, Now Agent Mobile app, as it is the interface that is typically used to initiate a blind inventory audit. References:
Audit your inventory
What is Hardware Asset Management?

NEW QUESTION # 35
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

A. Revert normalization results
B. Add Service Catalog entries
C. Create and delete asset records
D. Create flows
E. Create purchase orders
F. Import assets

Answer: A,B,C,F

Explanation:
According to the Hardware Asset Management page, the ham_admin role grants the user the following permissions:
Create, read, update, and delete hardware asset records
Import hardware assets from external sources
Revert normalization results for hardware assets
Add hardware assets to the Service Catalog
These permissions correspond to the options A, B, E, and F in the question.
The options C and D are not part of the ham_admin role, and are not mentioned in the ServiceNow Hardware Asset Management documents. References:
Hardware Asset Management
Hardware Asset Management roles and permissions

NEW QUESTION # 36
Which of the following are valid substates of the Retired state? (Choose four.)

A. Donated
B. Sold
C. Destroyed
D. Disposed
E. Vendor Credit
F. Pending Disposal

Answer: A,B,D,E

Explanation:
Explanation
According to the ServiceNow Hardware Asset Management documentation, the Retired state indicates that the asset is no longer in use and is ready for disposal or reuse. The substates of the Retired state are:
Disposed: The asset has been discarded or recycled.
Donated: The asset has been given away to a charity or a non-profit organization.
Vendor Credit: The asset has been returned to the vendor for a credit or a refund.
Sold: The asset has been sold to a third party.
The substate Pending Disposal is not valid for the Retired state, as it is only available for the states In Stock and In Transit. The substate Destroyed is not valid for the Retired state, as it is only available for the state In Use. References:
ServiceNow Hardware Asset Management: Asset and CI management
ServiceNow Hardware Asset Management: Setting asset states and substates

NEW QUESTION # 37
To access the full spectrum of asset management functionality, which inactive plugins should be installed? (Choose five.)

A. Managed Documents
B. Cost Management
C. Discovery
D. Hardware Asset Management
E. Service Mapping
F. Data Certification
G. Procurement

Answer: A,B,D,F,G

NEW QUESTION # 38
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Pass Guaranteed Quiz Updated ServiceNow - CIS-HAM - Certified Implementation Specialist - Hardware Asset Management Study Guide

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q33-Q38):

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