GCP-GCX Exam Questions Pdf | Test GCP-GCX Simulator

DOWNLOAD the newest ExamsLabs GCP-GCX PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=18wcXGUJH7pO8x7NW0iukRyBZrmrP388F

Now we live in a highly competitive world. If you want to find a decent job and earn a high salary you must own excellent competences and rich knowledge. Under this circumstance, owning a GCP-GCX guide torrent is very important because it means you master good competences in certain areas and can handle the job well. The GCP-GCX exam prep we provide can help you realize your dream to pass exam and then own a GCP-GCX exam torrent. ExamsLabs provide high pass rate materials that are compiled by experts with profound experiences according to the latest development in the theory and the practice so they are of great value. Please firstly try out our GCP-GCX Exam Materials demo before you decide to buy our product. It is worthy for you to buy our GCP-GCX exam preparation not only because it can help you pass the exam successfully but also because it saves your time and energy.

Genesys GCP-GCX certification exam is ideal for professionals who work with Genesys Cloud CX, such as system administrators, technical support engineers, and consultants. Genesys Cloud CX Certified Professional - Consolidated Exam certification program is designed to help professionals validate their skills and knowledge in Genesys Cloud CX and gain recognition for their expertise. Genesys Cloud CX Certified Professional - Consolidated Exam certification program is also ideal for professionals who are looking to enhance their career prospects and take on new challenges in their field.

The GCP-GCX exam covers a range of topics related to the Genesys Cloud CX platform, including its architecture, administration, design, and deployment. GCP-GCX exam also covers topics related to the use of the platform for customer engagement, including chat, voice, email, and social media. GCP-GCX exam is designed to test the candidate's ability to apply their knowledge of the platform to real-world scenarios and to demonstrate their ability to solve problems and troubleshoot issues. The GCP-GCX Certification is an important credential for professionals who work with the Genesys Cloud CX platform, as it demonstrates their proficiency and expertise in the platform, and can lead to increased career opportunities and higher salaries.

Genesys GCP-GCX (Genesys Cloud CX Certified Professional-Consolidated) Certification Exam is a comprehensive certification exam designed to test the knowledge and expertise of professionals in the field of customer experience management. Genesys Cloud CX Certified Professional - Consolidated Exam certification exam is offered by Genesys, a leading provider of customer experience solutions. The GCP-GCX exam covers a wide range of topics, including customer engagement, contact center operations, analytics, and automation. It is designed to assess the skills and knowledge required to design, implement, and manage customer experience solutions using Genesys Cloud CX.

>> GCP-GCX Exam Questions Pdf <<

Test GCP-GCX Simulator | GCP-GCX Interactive Questions

The Genesys GCP-GCX online exam is the best way to prepare for the Genesys GCP-GCX exam. ExamsLabs has a huge selection of GCP-GCX dumps and topics that you can choose from. The GCP-GCX Exam Questions are categorized into specific areas, letting you focus on the Genesys GCP-GCX subject areas you need to work on.

Genesys Cloud CX Certified Professional - Consolidated Exam Sample Questions (Q125-Q130):

NEW QUESTION # 125
Which view displays current metrics and information about queues if you have a membership?

A. Queues Activity
B. Queues
C. My Queues Activity
D. Queues Performance

Answer: C

NEW QUESTION # 126
Which of the following add-on options are provided in Genesys Cloud CX? (Choose three.)

A. AI
B. Human Capital Management
C. Digital
D. Workforce Engagement
E. VR

Answer: A,C,D

Explanation:
Explanation
AI, Digital, and Workforce Engagement are some of the add-on options provided in Genesys Cloud CX. These options allow customers to enhance their Genesys Cloud CX solution with additional features and capabilities.
AI enables customers to leverage artificial intelligence and machine learning for various use cases, such as chatbots, predictive engagement, voicebots, etc. Digital enables customers to support multiple digital channels, such as chat, email, message, social media, etc. Workforce Engagement enables customers to optimize their workforce management, quality management, performance management, etc. References:
https://www.genesys.com/pricing https://www.genesys.com/genesys-cloud/features/ai
https://www.genesys.com/genesys-cloud/features/digital
https://www.genesys.com/genesys-cloud/features/workforce-engagement

NEW QUESTION # 127
Which of the following is NOT a feature of Genesys Cloud CX contact center?

A. Quality Management
B. Automatic Call Distribution
C. Human Capital Management
D. Workforce Management

Answer: C

Explanation:
Explanation
Human Capital Management is not a feature of Genesys Cloud CX contact center. Human Capital Management is a term that refers to the practices and processes involved in managing human resources in an organization, such as hiring, training, development, compensation, etc. Genesys Cloud CX contact center is a cloud-based solution that provides features and functions for managing customer interactions across multiple channels and devices. Some of the features of Genesys Cloud CX contact center are:
* Workforce Management
* Quality Management
* Automatic Call Distribution
* Skill-based Routing
* Omnichannel Routing
* Analytics and Reporting
* Artificial Intelligence
* Integrations References: https://www.genesys.com/genesys-cloud/features/contact-center
https://www.genesys.com/glossary/human-capital-management

NEW QUESTION # 128
Which of the following best defines the performance view for Queues?

A. Used to monitor real-time contact center metrics.
B. Used to view real-time metrics, such as status, time in status, calls answered, average talk time, and average ACW.
C. Used to view historical data only.
D. Used to view real-time and historical metrics, such as service level %, abandon %, customers waiting, and active agents.

Answer: D

NEW QUESTION # 129
Which user role is required to perform the deployment and installation of the Genesys Cloud CX organization?

A. admin
B. User
C. employee
D. Supervisor

Answer: A

Explanation:
The user role that is required to perform the deployment and installation of the Genesys Cloud CX organization is admin. The admin role grants full access to all features and functions within Genesys Cloud CX, including organization settings, integrations, user management, etc. The admin role is also required to activate licenses and subscriptions for Genesys Cloud CX. Reference: https://help.mypurecloud.com/articles/admin-role/ https://help.mypurecloud.com/articles/activate-your-subscription-and-licenses/

NEW QUESTION # 130
......

Comparing to other training institution, our valid GCP-GCX vce dumps are affordable, latest and cost-effective, which can overcome the difficulty of valid GCP-GCX Actual Test and ensure you pass the exam. It can not only save your time and money, but also help you clear Genesys practice exam with high rate.

Test GCP-GCX Simulator: https://www.examslabs.com/Genesys/Genesys-Cloud-CX/best-GCP-GCX-exam-dumps.html

BTW, DOWNLOAD part of ExamsLabs GCP-GCX dumps from Cloud Storage: https://drive.google.com/open?id=18wcXGUJH7pO8x7NW0iukRyBZrmrP388F

Josh Wilson Josh Wilson

Biography

GCP-GCX Exam Questions Pdf | Test GCP-GCX Simulator

Test GCP-GCX Simulator | GCP-GCX Interactive Questions

Genesys Cloud CX Certified Professional - Consolidated Exam Sample Questions (Q125-Q130):

Archives