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PECB Certified ISO/IEC 27035 Lead Incident Manager Sample Questions (Q76-Q81):
NEW QUESTION # 76
Scenario 5: Located in Istanbul, Turkey, Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting-edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.
At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services. This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management. According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else.
Recognizing the importance of a structured approach to incident management, Alura Hospital has established four teams dedicated to various aspects of incident response. The planning team focuses on implementing security processes and communicating with external organizations. The monitoring team is responsible for security patches, upgrades, and security policy implementation. The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness.
During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident, as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.
Additionally, Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.
Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyberattacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital's network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.
According to scenario 5, which of the following principles of efficient communication did Alura Hospital NOT adhere to?
- A. Responsiveness
- B. Credibility
- C. Appropriateness
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035-1:2016 (Information Security Incident Management - Part 1: Principles of Incident Management), one of the core principles of effective communication in incident management is
"appropriateness." This refers to ensuring that the right information is shared with the right stakeholders using the appropriate channels, language, format, and timing. The objective is to guarantee that communication is both understandable and actionable by its recipients.
In the scenario, Alura Hospital recognized that they were not adequately informing stakeholders during security incidents. They identified a gap in providing relevant information using suitable formats, media, or language. This failure points directly to a lack of "appropriateness" in their communication strategy.
According to ISO/IEC 27035-1, Section 6.4 (Communication), it is essential to tailor incident communication to stakeholder needs to ensure informed decision-making and engagement.
The other options-credibility and responsiveness-are not indicated as the failing areas. There is no mention that the information provided lacked credibility or that the hospital failed to respond to incidents or communicate in a timely manner. Rather, the issue lies with the medium, clarity, and stakeholder alignment- hallmarks of appropriateness.
Reference Extracts from ISO/IEC 27035-1:2016:
Clause 6.4: "Communication must be timely, relevant, accurate, and appropriate for the target audience." Clause 7.2.4: "Stakeholders should be informed using formats and channels that they can easily access and understand." Therefore, the principle not adhered to by Alura Hospital is clearly: Appropriateness (C).
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NEW QUESTION # 77
Scenario 5: Located in Istanbul. Turkey. Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.
At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else Recognizing the importance of a structured approach to incident management. Alura Hospital has established four teams dedicated to various aspects of incident response The planning team focuses on implementing security processes and communicating with external organizations The monitoring team is responsible for security patches, upgrades, and security policy implementation The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.
Additionally. Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.
Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyber attacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital s network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.
Based on scenario 5, the responsibilities of which team in Alura Hospital were NOT defined correctly?
- A. The planning team
- B. The analysis team
- C. The monitoring team
Answer: A
Explanation:
Comprehensive and Detailed Explanation:
ISO/IEC 27035-2:2016 clearly outlines functional responsibilities for various roles in the incident management structure. The issue in the scenario lies in the description of the planning team.
The planning team, per ISO guidance, should focus on policy development, incident readiness planning, role assignments, and maintaining readiness through simulations and updates-not on communicating with external parties (which typically falls under the remit of the communications or coordination function within the incident response team).
Monitoring and analysis team responsibilities-such as applying patches, managing risk priorities, and analyzing vulnerabilities-are accurately described.
Reference:
ISO/IEC 27035-2:2016, Clause 5.2.3 - "The planning function should be responsible for developing and maintaining the plan, identifying resource needs, and ensuring team training." Correct answer: A
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NEW QUESTION # 78
Scenario 7: Located in central London, Konzolo has become a standout innovator in the cryptocurrency field.
By introducing its unique cryptocurrency, Konzolo has contributed to the variety of digital currencies and prioritized enhancing the security and reliability of its offerings.
Konzolo aimed to enhance its systems but faced challenges in monitoring the security of its own and third- party systems. These issues became especially evident during an incident that caused several hours of server downtime This downtime was primarily caused by a third-party service provider that failed to uphold strong security measures, allowing unauthorized access.
In response to this critical situation, Konzolo strengthened its information security infrastructure. The company initiated a comprehensive vulnerability scan of its cryptographic wallet software, a cornerstone of its digital currency offerings The scan revealed a critical vulnerability due to the software using outdated encryption algorithms that are susceptible to decryption by modern methods that posed a significant risk of asset exposure Noah, the IT manager, played a central role in this discovery With careful attention to detail, he documented the vulnerability and communicated the findings to the incident response team and management.
Acknowledging the need for expertise in navigating the complexities of information security incident management. Konzolo welcomed Paulina to the team. After addressing the vulnerability and updating the cryptographic algorithms, they recognized the importance of conducting a thorough investigation to prevent future vulnerabilities. This marked the stage for Paulina s crucial involvement. She performed a detailed forensic analysis of the incident, employing automated and manual methods during the collection phase. Her analysis provided crucial insights into the security breach, enabling Konzolo to understand the depth of the vulnerability and the actions required to mitigate it.
Paulina also played a crucial role in the reporting phase, as her comprehensive approach extended beyond analysis. By defining clear and actionable steps for future prevention and response, she contributed significantly to developing a resilient information security incident management system based on ISO/IEC
27035-1 and 27035-2 guidelines. This strategic initiative marked a significant milestone in Konzolo's quest to strengthen its defenses against cyber threats Based on scenario 7, a vulnerability scan at Konzolo revealed a critical vulnerability in the cryptographic wallet software that could lead to asset exposure. Noah, the IT manager, documented the event and communicated it to the incident response team and management. Is this acceptable?
- A. Yes, he should document the event and communicate it to the incident response team and management
- B. No, he should have waited for confirmation of an actual asset exposure before documenting and communicating the vulnerability
- C. No, he should have postponed the documentation process until a full investigation is completed
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035-1:2016, an information security event should be documented and communicated as soon as it is identified-particularly if it has the potential to escalate into an incident. Timely documentation and escalation enable the organization to take immediate and coordinated actions, which are essential to managing risk effectively.
Clause 6.2.1 of ISO/IEC 27035-1 states that events, even before confirmation as incidents, must be logged and assessed to determine appropriate response measures. Waiting until after a breach occurs or delaying documentation may violate both internal policies and regulatory requirements, especially in high-risk domains like cryptocurrency.
Therefore, Noah's actions align fully with the recommended practices outlined in ISO/IEC 27035.
Reference:
* ISO/IEC 27035-1:2016, Clause 6.2.1: "All identified information security events should be recorded and communicated to ensure appropriate assessment and response."
* Clause 6.2.2: "Early communication and documentation are crucial to managing potential incidents effectively." Correct answer: C
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NEW QUESTION # 79
Scenario 7: Located in central London, Konzolo has become a standout innovator in the cryptocurrency field.
By introducing its unique cryptocurrency, Konzolo has contributed to the variety of digital currencies and prioritized enhancing the security and reliability of its offerings.
Konzolo aimed to enhance its systems but faced challenges in monitoring the security of its own and third- party systems. These issues became especially evident during an incident that caused several hours of server downtime This downtime was primarily caused by a third-party service provider that failed to uphold strong security measures, allowing unauthorized access.
In response to this critical situation, Konzolo strengthened its information security infrastructure. The company initiated a comprehensive vulnerability scan of its cryptographic wallet software, a cornerstone of its digital currency offerings The scan revealed a critical vulnerability due to the software using outdated encryption algorithms that are susceptible to decryption by modern methods that posed a significant risk of asset exposure Noah, the IT manager, played a central role in this discovery With careful attention to detail, he documented the vulnerability and communicated the findings to the incident response team and management.
Acknowledging the need for expertise in navigating the complexities of information security incident management. Konzolo welcomed Paulina to the team. After addressing the vulnerability and updating the cryptographic algorithms, they recognized the importance of conducting a thorough investigation to prevent future vulnerabilities. This marked the stage for Paulina s crucial involvement. She performed a detailed forensic analysis of the incident, employing automated and manual methods during the collection phase. Her analysis provided crucial insights into the security breach, enabling Konzolo to understand the depth of the vulnerability and the actions required to mitigate it.
Paulina also played a crucial role in the reporting phase, as her comprehensive approach extended beyond analysis. By defining clear and actionable steps for future prevention and response, she contributed significantly to developing a resilient information security incident management system based on ISO/IEC
27035-1 and 27035-2 guidelines. This strategic initiative marked a significant milestone in Konzolo's quest to strengthen its defenses against cyber threats According to scenario 7, what type of incident has occurred at Konzolo?
- A. High severity incident
- B. Critical severity incident
- C. Medium severity incident
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Severity classification of an incident under ISO/IEC 27035-2:2016 is determined by factors such as potential data exposure, business disruption, and impact on critical services. In this scenario, the server downtime caused by a third-party breach and a vulnerability in cryptographic wallet software-capable of leading to asset exposure-signifies serious business and operational risks.
Although the vulnerability was critical, no actual asset theft or breach was confirmed. Therefore, while serious, the incident does not reach the "critical" threshold (which would typically involve data exfiltration, irreversible loss, or public impact). The appropriate classification is "High Severity." Reference:
* ISO/IEC 27035-2:2016, Clause 6.3.1: "Severity is determined by the actual or potential impact on business operations, data, reputation, and legal obligations."
* Annex A (Example Severity Levels): "High-severity incidents involve confirmed vulnerabilities with significant potential for impact, such as financial loss or regulatory violations." Correct answer: B
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NEW QUESTION # 80
Which team has a broader cybersecurity role, including incident response, monitoring, and overseeing general operations?
- A. Computer Security Incident Response Team (CSIRT)
- B. Security Operations Center (SOC)
- C. Computer Emergency Response Team (CERT)
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035 and industry best practices, a Security Operations Center (SOC) is the central hub for an organization's cybersecurity operations. Its responsibilities go beyond pure incident response.
SOCs continuously monitor the organization's network and systems for suspicious activity and threats, providing real-time threat detection, incident response coordination, vulnerability management, and overall security infrastructure oversight.
While CSIRTs and CERTs specialize in handling and managing security incidents, their roles are generally more narrowly focused on the detection, reporting, and resolution of security events. SOCs, on the other hand, manage the broader spectrum of operations, including:
Real-time monitoring and logging
Threat hunting and intelligence
Security incident analysis and triage
Coordinating CSIRT activities
Supporting policy compliance and auditing
Integration with vulnerability management and security infrastructure
Reference Extracts:
ISO/IEC 27035-2:2016, Clause 7.3.1: "Monitoring systems and activities should be established, operated and maintained to identify deviations from normal behavior." NIST SP 800-61 Revision 2 and industry alignment with ISO/IEC 27035 recognize the SOC as the broader operational environment that houses or interacts with the CSIRT/CERT.
Therefore, the correct answer is: B - Security Operations Center (SOC)
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NEW QUESTION # 81
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