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Salesforce Certified Sales Representative Sample Questions (Q82-Q87):

NEW QUESTION # 82
A sales representative delivers a proposal and is checking in with the prospect on the perceived value and alignment.
At which stage are they in the sales process?

A. Connect
B. Collaborate
C. Confirm

Answer: C

Explanation:
Confirming is thestage in the sales process where the sales representative delivers the proposal and checks in with the prospect on the perceived value and alignment. This stage is also known as the presentation or proposal stage, and it involves demonstrating how the solution meets the prospect's needs, goals, and challenges, and addressing any objections or concerns. The sales representative should also confirm the decision criteria, timeline, and next steps with the prospect, and ask for their commitment to move forward.
Connecting is the stage where the sales representative identifies and reaches out to potential prospects, and establishes rapport and trust. Collaborating is the stage where the sales representative works with the prospect to understand their situation, needs, and desired outcomes, and co-creates a solution that fits their requirements. References: Certification - Sales Representative - Trailhead, [Sales Rep Training: Create Effective Selling Habits - Trailhead]

NEW QUESTION # 83
A sales representative plans to attend a large industry conference.
How can the sales repensure the largest return on investment for attending the conference?

A. Attend as many networking events as possible.
B. Develop a targeted plan and coordinate a series of touchpoints.
C. Set up meet and greet opportunities with attendees.

Answer: B

Explanation:
Developing a targeted plan and coordinating a series of touchpoints is a way to ensure the largest return on investment for attending a conference by maximizing the opportunities to connect with potential prospects, customers, and partners. A targeted plan should include identifying the goals, audience, and message for the conference, as well as scheduling meetings, events, and follow-ups with key contacts.References: https://www.
salesforce.com/resources/articles/sales-conference/#sales-conference-tips

NEW QUESTION # 84
A sales representative spends time building their pipeline with many opportunities. Their conversion percentage is fairly high, yet the total pipeline volume is far from their quota.
Which strategy would help the sales rep increase their pipeline health?

A. Be patient knowing that the numbers will eventually improve over time.
B. Analyze the potential deal size and decision makers' authority.
C. Challenge their manager about whether their sales quota is realistic.

Answer: B

Explanation:
Analyzing the potential deal size and decision makers' authority is the best strategy to increase the pipeline health, because it can help the sales rep to prioritize the most valuable and likely opportunities, and focus on influencing the key stakeholders who can approve the purchase.This can increase the average deal size and the win rate, and ultimately help the sales rep to achieve their quota. Being patient or challenging the manager are not effective strategies, because they do not address the root cause of the low pipeline volume, and may result in missed targets or reduced motivation. The sales rep should take proactive actions to improve their pipeline quality and quantity, and seek feedback and guidance from their manager if needed. References: Certification - Sales Representative - Trailhead, [Sales Rep Training: Create Effective Selling Habits - Trailhead]

NEW QUESTION # 85
A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges.
What are three elicitation techniques the sales rep should use?

A. Processing, pace analysis, and perseverance
B. Brainstorming, observation, and surveys
C. Developing, testing, and implementation

Answer: B

Explanation:
Brainstorming, observation, and surveys are three elicitation techniques that the sales rep should use to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges. Elicitation is the process of gathering information from various sources using different methods. Brainstorming is a technique that involves generating ideas or solutions through creative thinking and collaboration. Observation is a technique that involves watching or monitoring how customers perform their tasks or use their products.
Surveys are a technique that involves collecting feedback or opinions from customers using structured questions or scales. References:https://trailhead.salesforce.com/en/content/learn/modules/sales-representative- certification-prep/sales-representative-certification-prep-prepare-for-your-exam

NEW QUESTION # 86
How does a sales representative determine if a customer might be a valid prospect for the product?

A. Understand the customer's pain points and what they attempted in the past that was unsuccessful.
B. Review the customer's website and tell the prospect that the product will solve their problems.
C. Uncoverwhat the customer is planning to do and the executive staff's purchasing preferences.

Answer: A

Explanation:
Understanding the customer's pain points and what they attempted in the past that was unsuccessful is a way to determine if a customer might be a valid prospectfor the product. This helps to identify the customer's needs, challenges, goals, and motivations, as well as to assess their fit and readiness for the product. This also helps to position the product as a solution that can address their pain points and provide value.References:
https://www.salesforce.com/resources/articles/sales-process/#qualify

NEW QUESTION # 87
......

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Salesforce-Sales-Representative Valid Exam Tutorial - Test Salesforce-Sales-Representative Online

2026 Salesforce-Sales-Representative – 100% Free Valid Exam Tutorial | Test Salesforce-Sales-Representative Online

Salesforce Certified Sales Representative Sample Questions (Q82-Q87):

2026 Salesforce-Sales-Representative Valid Exam Tutorial 100% Pass | Latest Salesforce-Sales-Representative: Salesforce Certified Sales Representative 100% Pass

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