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Salesforce Certified Sales Cloud Consultant Sample Questions (Q170-Q175):

NEW QUESTION # 170
Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The consultant has emphasized the value of leveraging the experiences of partners and customers within the Salesforce ecosystem.
Which resource should the consultant recommend to help CK reach its goal?

A. End user feedback
B. Trailblazer Community
C. Salesforce Premier Success

Answer: B

NEW QUESTION # 171
A Cloud Kicks syncs with a distributor partner's external system that ships the "Shoe of the Month" club to all Cloud Kicks' monthly subscribers. The VP Of Delivery wants to get notifications when machines that fold the boxes are malfunctioning, so that they can preemptively communicate to subscribers that the shipment may be delayed. What should the Consultant recommend?

A. Workflow rules with email alerts
B. Salesforce Connect
C. Platform Events
D. Salesforce-to- Salesforce

Answer: B

NEW QUESTION # 172
Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
What should the consultant recommend?

A. Assign a Forecast Manager to each region.
B. Include the Forecast Manager field on the Account page layout.
C. Assign a role for each manager in the user role hierarchy.

Answer: A

NEW QUESTION # 173
Cloud Kicks want to track the return on investment (ROI) of its marketing campaigns for trade shows and customer webinars.
What should the consultant recommend?

A. Use the Primary Campaign Source field on the Opportunity object.
B. Create a custom field on the Opportunity object to capture Campaign details.
C. Enable Campaign Influence and add It to the Opportunity page layout.

Answer: C

Explanation:
Campaign Influence allows tracking multiple marketing campaigns that have impacted an opportunity, making it an ideal solution for measuring the ROI of marketing efforts such as trade shows and webinars. By enabling Campaign Influence, Cloud Kicks can associate opportunities with one or more campaigns, thus measuring the influence and ROI of each campaign.
Tracking Campaign ROI: Campaign Influence enables users to see how campaigns contribute to closed deals. It allows for custom attribution models, giving flexibility in how influence is measured.
Visibility on Opportunity Records: By adding Campaign Influence to the Opportunity page layout, sales reps can easily view which campaigns influenced an opportunity, which supports ROI analysis.
Option A (Primary Campaign Source) limits tracking to a single campaign, and Option C (creating a custom field) would not provide the multi-campaign tracking flexibility available with Campaign Influence. For more on setting up and using Campaign Influence, refer to Salesforce Campaign Influence documentation.

NEW QUESTION # 174
Universal Containers wants to allow its Salesforce users to view and update customer billing information from the company's invoicing system within a separate Salesforce org.
What should a consultant implement to meet this requirement?

A. My Domain and Single Sign-On
B. Salesforce Connect and External Objects
C. Workflow Rules and Outbound Messaging
D. Ce Nightly scheduled Batch Data jobs

Answer: B

Explanation:
Salesforce Connect allows you to access data from external sources without copying it to Salesforce. You can create external objects that map to the data in the external system, and use them in Salesforce like any other objects. This can help you view and update customer billing information from another Salesforce org within your current org. Verified Reference:
https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 16)
https://help.salesforce.com/s/articleView?id=sf.data_access_salesforce_connect.htm&type=5

NEW QUESTION # 175
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CRT-251 Valid Test Blueprint | CRT-251 Answers Real Questions

100% Pass Salesforce - CRT-251 - Efficient Salesforce Certified Sales Cloud Consultant Valid Test Blueprint

Salesforce Certified Sales Cloud Consultant Sample Questions (Q170-Q175):

100% Pass 2025 The Best CRT-251: Salesforce Certified Sales Cloud Consultant Valid Test Blueprint

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