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The CIS-HAM certification is globally recognized and is highly sought after by organizations that use ServiceNow's hardware asset management solution. CIS-HAM exam is conducted by ServiceNow's certification program, and passing the exam demonstrates a professional's ability to implement, configure, and manage ServiceNow's hardware asset management solution effectively. Certified Implementation Specialist - Hardware Asset Management certification also provides professionals with a competitive edge in the job market, as it demonstrates their expertise in a rapidly evolving field. The CIS-HAM Certification is an excellent investment for professionals looking to advance their careers in the field of hardware asset management, and for organizations looking to hire qualified and skilled professionals to manage their hardware assets.

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q140-Q145):

NEW QUESTION # 140
A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

A. Manage its procurement, maintenance, or retirement
B. Know its relationships to other assets in the CMDB
C. Manage its associated license, warranty, or lease contracts
D. Track its operational information
E. Track its monetary value or costs

Answer: A,C,E

Explanation:
To find the answer, I searched for "ServiceNow Hardware Asset Management IT asset vs. CI" using my search_web tool.
I found several relevant web pages that explain the difference between an IT asset and a CI in ServiceNow.
I learned that an IT asset is any financially valuable component that can contribute to the delivery of an IT product or service, while a CI is any component that needs to be managed in order to deliver an IT service12.
I also learned that an IT asset is often a CI, but not all CIs are IT assets12.
Therefore, a component is considered an IT asset vs. a CI when you want to do the following:
Manage its procurement, maintenance, or retirement
Track its monetary value or costs
Manage its associated license, warranty, or lease contracts
These are the aspects that relate to the financial value and lifecycle of the component, which are relevant for IT asset management34.
The other options, such as tracking its operational information and knowing its relationships to other assets in the CMDB, are more relevant for CI management, which is part of configuration management35.

NEW QUESTION # 141
A contract can be cancelled when the State is what?

A. Inactive
B. Rejected
C. Active
D. Expired

Answer: C

Explanation:
Explanation
According to the ServiceNow Hardware Asset Management documentation, a contract is a record of the terms and conditions that govern the relationship between a vendor and an organization. A contract can have different states that indicate its status and lifecycle. The states are:
Draft: The contract is being created or modified and has not been submitted for approval.
Requested: The contract has been submitted for approval but has not been approved yet.
Active: The contract has been approved and is in effect. You can cancel the contract in this state, if you want to terminate it before its end date due to various reasons, such as breach of contract, mutual agreement, or vendor performance1.
Expired: The contract has reached its end date and is no longer valid. You cannot cancel the contract in this state, but you can renew it or extend it.
Renewed: The contract has been renewed for another term with the same or modified terms and conditions. You cannot cancel the contract in this state, but you can renew it or extend it again.
Extended: The contract has been extended beyond its original end date with the same terms and conditions. You cannot cancel the contract in this state, but you can renew it or cancel it.
Canceled: The contract has been terminated before its end date. You cannot cancel the contract in this state, but you can reactivate it or delete it.
Rejected: The contract has been rejected by the approver. You cannot cancel the contract in this state, but you can edit it or delete it.
References:
ServiceNow Hardware Asset Management: Contract and renewal management
ServiceNow Hardware Asset Management: Contract states

NEW QUESTION # 142
Which catalogs support the request and procurement process? (Choose three.)

A. Vendor Catalog
B. Service Catalog
C. Product Catalog
D. Asset Catalog
E. Procurement Catalog

Answer: A,B,D

NEW QUESTION # 143
How does an end user determine what consumables they have consumed?

A. Navigate to Self-Service > My Assets
B. Navigate to Self-Service > My Consumables
C. Navigate to Asset > Hardware Asset Dashboard
D. Navigate to Self-Service > My Hardware Asset Dashboard

Answer: B

Explanation:
Explanation
Consumables are hardware assets that are not tracked individually, but as a quantity of items in a stockroom, such as keyboards, mice, cables, etc.1 When a stock manager receives a new delivery of consumables, they can use the Mobile Asset Receiving feature to scan the barcode of the purchase order and receive multiple assets against it using a mobile device2 If the received consumables match another record in the stockroom based on the following fields:
Assigned to, Model, Model category, State, Stockroom, and Substate, then the data is automatically merged to create a blended quantity and cost3 This means that the system calculates the average cost per item and the total quantity of the consumables in the stockroom, and updates the existing record accordingly3 This feature helps to reduce duplicate records and simplify inventory management of consumables3 References: 1: Hardware Asset Management - ServiceNow 2: [Mobile Asset Receiving - ServiceNow] 3:
[Consumable Hardware Assets - ServiceNow]

NEW QUESTION # 144
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?

A. Now Agent Mobile App
B. Now Procurement App
C. Now Mobile App
D. Now Onboarding App

Answer: C

NEW QUESTION # 145
......

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q140-Q145):

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