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Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is a highly sought-after certification for professionals who aspire to work in the Salesforce ecosystem. Salesforce Certified Business Analyst Exam certification is designed for business analysts who work with stakeholders to define requirements and recommend solutions that optimize business processes. The Salesforce Certified-Business-Analyst Certification is part of the Salesforce credentials program, which is recognized globally by organizations as a benchmark of excellence in Salesforce technology.

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Salesforce Certified Business Analyst Exam Sample Questions (Q58-Q63):

NEW QUESTION # 58
A business analyst (BA) at Northern Trail Outfitters is assigned to a project to help revamp the case management process. The BA has gathered requirements and finished the first draft of user stories.
What should the BA use to assess the quality of a user story?

A. Gap analysis document
B. Numerical framework
C. INVEST checklist

Answer: A

Explanation:
Explanation
The BA should evaluate technical, operational, and regulatory impact to understand the risk level of the user stories. Technical impact refers to how the user stories affect the system architecture, performance, security, integration, etc., of the solution. Operational impact refers to how the user stories affect the business processes, workflows, roles, responsibilities, etc., of the users and stakeholders.

NEW QUESTION # 59
Business analyst (BA) at Universal Containers looks at the user stories for a new implementation of the for salesforce Customer Data Platform (CDP) and notices they are too large. The BA recommends that the large Dries be broken down into smaller stories which will decrease the future level of effort for subsequent ac.
Which activity will be mast impacted by breaking down the user stories?

A. Estimation
B. Acceptance criteria
C. Defining the persona

Answer: A

Explanation:
Explanation
This answer states that estimation is the activity that will be most impacted by breaking down large user stories into smaller stories for implementing Experience Cloud at Cloud Kicks. Estimation is a process of predicting or calculating how much time, effort, or resources are needed to complete a user story or a task.
Breaking down large user stories into smaller stories means that the BA divides a complex or vague user story into more manageable and specific user stories that can be delivered in a shorter time frame. Estimation is the activity that will be most impacted by breaking down large user stories into smaller stories because it helps the BA to reduce uncertainty and risk, increase accuracy and reliability, and facilitate planning and prioritization of user stories or tasks.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use

NEW QUESTION # 60
The sales team at Cloud Kicks is rolling out a new sales methodology. To incorporate the requested changes, the business analyst working with the technical team identifies several integrations that touch the Opportunity object and could be impacted by the changes. The project manager wants the solution to include unit testing, code reviews, and functional testing.
What does the project team need to agree upon to ensure the work is ready to be deployed?

A. User acceptance criteria
B. Definition of done
C. Entity relationship diagram

Answer: B

Explanation:
Explanation
The project team needs to agree upon a definition of done to ensure that the work is ready to be deployed. A definition of done is a set of criteria that determines when a user story is completed and ready for deployment.
It typically includes technical, functional, and quality aspects of the user story, such as code quality, unit testing, documentation, performance, security, and usability. A definition of done helps to ensure that the work meets the expected standards and quality, satisfies the user's needs and expectations, and aligns with the project goals and scope. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-user-stories/define-done

NEW QUESTION # 61
The operations team at Universal Containers is developing a new inventory forecasting application available on its Experience Cloud see. Management wants key external stakeholders to assist with determining project priorities.
Which external stakeholders to assist with determining project recommend?

A. Partners and customers
B. Third-party vendors
C. Governing bodies

Answer: A

Explanation:
Explanation
This answer states that partners and customers are external stakeholders that should assist with determining project priorities for developing a new inventory forecasting application available on its Experience Cloud site at UC. Partners are external entities or organizations that have a business relationship or an agreement with UC, such as suppliers, distributors, resellers, etc. Customers are external entities or organizations that purchase or use UC's products or services. Partners and customers are external stakeholders that should assist with determining project priorities for developing a new inventory forecasting application because they have an interest or an influence on UC's business performance and outcomes, and they can provide valuable feedback or insights on UC's inventory forecasting needs and expectations. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder

NEW QUESTION # 62
The business analyst (BA) at Northern Trail Outfitters is getting ready to kick off a new Service Cloud project with the retail division to turn on the Web-to-Case functionality. The BA wants to better understand business processes so they can accurately scope the project.
Which type of documentation should the BA utilize?

A. Object models
B. Use cases
C. Current state analysis

Answer: C

Explanation:
The type of documentation that the business analyst should utilize to better understand business processes so they can accurately scope the project is current state analysis. Current state analysis is a technique that involves assessing and documenting how a business process or workflow is currently performed in an organization. Current state analysis helps to establish a baseline for measuring the current state of performance, identify pain points and opportunities for improvement, and align with the desired business outcomes. Current state analysis can be done using tools such as interviews, observations, surveys, or process maps. References: https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst- certification-prep/business-process-mapping

NEW QUESTION # 63
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Certified-Business-Analyst Brain Exam & Upgrade Certified-Business-Analyst Dumps

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Salesforce Certified Business Analyst Exam Sample Questions (Q58-Q63):

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